Harrogate, United Kingdom
67B High St
N/A
+441423608877
I have hired a vehicle from this hire centre twice and both times found the prices and customer service levels to be excellent. The staff do everything to accommodate the customer, even at short notice requests and the ease of hire meant I was set up and in a van within minutes. By far the best van hire I have dealt with and will not hire anywhere else. Excellent. Mr C.
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Bonnie was extemely accommodating and helpful from the very start. The van was just what we needed for our move, and it was the best price we could find. We would highly recommend this service to anyone. The process was really straightforward, and much, much quicker than other rental places we have used. Sean and Scott
Good guys who are always prepared to give that extra attention to detail. Great value for money, and great service. Thanks for your help.
If I could leave Zero stars I would... I was renting a van that had no Mot for almost 3 weeks I spoke to Bonnie and Paul who both assured me it was still road legal as you have a set amount of time once it runs out. I was pulled over by the police, Told I was driving a van Illigally with not Mot which means road tax, insurance is invalid. I spoke to the mot centre I took it too, as wasn't allowed to drive van home until it was booked in and passed, my boss spent most of the day trying to get it in a centre as was Christmas Eve, then drove a 90 mile round trip to pay... I asked for my 3 weeks van rental back and compensation. I was offered 190 in discounts so I refused, So he rang my manager and said I'd asked for money and if he would speak to me to get me to change my mind... Then emailed my manager said to take the van off me immediately.. Even though I was in contract... Funnily earlier on in my dealings with the. When I believe they broke data protection twice I asked to leave contract but was told no... Strange that. Now I've Been waiting for my deposit back for 3 months, the Owner Paul has promised me 21 times it will be in my account with extra for his messing Me around. I offered to go collect the deposit in cash as was fed up of his lies To be told : '' you probably won't walk back out'' Unfortunately I feel the need to warn folk to be very careful while dealing with this company. I'm not saying everyone has had such a bad experience dealing with Paul and Practical, I know he is a busy man running practical van and car hire and Van Daddy and 2 other businesses but to not pay me back my deposit after around 3 months is unacceptable. I will continue to ring him until he answers. But now will be contacting trading standards and if need be small claims court. Regards Rob Stainforth
Spoke to a Mr.Lishke (right spelling?) recently and found him to be very knowledgeable. Great service!
Accommodating, flexible & friendly service service from Bonnie from the initial enquiry through to checking the van back in. Whenever I need to hire a vehicle, Practical will be my 1st choice.
Great company to deal with very straight forward and efficient would highly recommend thank you velton for your help
Recently had the pleasure of renting a van from practical! Mr lishke gave Great service and would highly recommend!
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