Harrow, United Kingdom
27 St Anns Rd
$$
+44 2088638433
N/A
Outdoor seatingDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeePrepared foodsVegetarian options
I prefer Cafe Nero coffee to other chains but it opens up later than the rest. Nevertheless, my neighbour and I timed our morning walk to be there for 15 minutes past opening yesterday and the door was still locked. The staff person inside looked over at us then just ignored us, no gesture or anything to let us know if they were planning to open. We were stood there for a few minutes thinking they were getting the keys but nope. Very odd experience.
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Nice small Nero's. Friendly staff. Neat and tidy. The selection of bakery they have, tastes really nice aswell. Normally quite busy. Seats are available outside too.
The nicest customer service I have ever received. I'm so grateful and the hot drinks are always really fantastic quality.
Used to love coming her for a nice drink and a relax but not now. All drink a served in takeaway cups even if staying in. Some tables are available inside but all chairs have been out away so you have to sit on the long chair against the wall even if you are 2 or 3 or more people with a small table. I've started going to Costa as they have it set up nice inside and use China cups. I always drink in to save using the plastic takeaway cups that can't be recycled. Nero felt cold this time. The staff are friendly and give a good service but think there is massive room for improvement to make it a welcoming place again. I'm not sure I'll be back any time soon. Such a shame. Hope they make changes for the better soon.
Very friendly staff, perfect coffee,, Nice branch,, Indoor and outdoor area which are currently closed during the lockdown. Open for take away,,
Love this place! Go for a hot chocolate nearly every week as it's so close to where I live. Only problem I have with it is that it closes at 4PM. I usually like to have a hot beverage after my shopping but because it closes so soon I usually need to get one before I start my shopping.
They have changed their closing times so many times that I've actually decided to stop going there, plus the rude attitude when I walked in 3.05pm and got shouted out to leave the shop because they close at 3. I know they had changed their closing timing from 6 to 5 and then changed it again from 5 to 4 during the lockdown previously. Update your timings on Google! Great thing that there are other plenty of coffee shops!
Good coffee like all other Caffe Nero branches but the staff here are not very friendly.
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