Harrow, United Kingdom
354 High Rd
$$
N/A
Always love Homebase. Loads of ideas for use around the house. Was very quiet on my visit, makes you wonder how sustainable such an outlet still is.
like
Notwithstanding an apparent large inventory there be irritatingly incomplete or part ranges and shallow back-up stock. Some items lack pricing ticket/display material. (I was told - take the item to the till for a price, a 60kg. bag.) The staff seem obliging and well-meaning but handicapped by limited product knowledge or personal DIY savvy. Surely an intrinsic and expected requirement in a business of this nature. Prices are mostly industry average, bargains thin on the ground. Seems like the hands-off approach here is not bearing fruit. Time will tell.
I have never dealt with such rude members of staff before. I really needed help as I really liked something but I couldn't find it. I asked very politely that I've searched the whole isle but couldn't find it, please could you help me find the wallpaper; she gave me a dirty look and told me to "find it yourself" I don't understand why you're working there if you're not willing to do you job!
Very helpful staff. I was looking for a particular product - phoned ahead and they put it on one side for me. Good local store and well stocked. Thank you
Well stocked reasonable prices. Staff are a real mixture, we were helped by a very efficient and enthusiastic young man, who not only went and got our bulky and heavy product but also offered to help us to the car with it once we'd paid. Then went to the tills, where it was a different story, polite but not as efficient. The lady buying 4 potted plants in front of us was clearly unimpressed.
Home base is always good place to get the home furnishings but there are not many around. This visit was good as the staff was very helpful. I was looking for something to work in garden. He went extra mile to look into the warehouse to find suitable product for me.
It's better that they've closed it down. Was a waste of space most.. of it.. in the past few years. Now.. I hope .. they don't.. make more flats.. cause if they do.. I'll miss .. homebase for sure
It will be gone soon. I couldn't get to like this store. It seemed to be not properly arranged. Staff were always friendly, but not very helpful.
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