Harrow, United Kingdom
2 Northolt Rd
N/A
+442084220499
Absolutely terrible! Food arrived 35 minutes late (1 hour 40 mins wait in total) The Driver couldn't find my street apparently! Called the driver and said not to bother with the delivery as it was so late but he couldn't speak English. Finally it arrived stone cold and they missed half the order but charged us for it and the other half was wrong! Called to complain and they hung up! Called back again to demand a refund and got no where! Dreadful service! If I could give 0 stars I would...
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Quality is very good.. but people r working.they are very friendly. ..nit and clean. Fresh food.
Love the food but delivery can be poor at times. I love the fried chicken it's absolutely delicious and worth a try.
Just to start off with this place has just been fined hundreds of thousands of pounds due to a unsuspected hygiene check, they failed what a surprise, place infested with mice and food covered in droppings! Now to my experience with them, food arrived 1 and a half hours late, called once and got moaned at, then the food arrived and the delivery man had NO change which is very professional, one we opened the food it looked like it'd been sitting in its food packaging for a couple days, lettuce was grey as was the lamb meat, and the chicken was awful. Ever since I ordered my food 2 days ago I've been violently sick whic is unacceptable and I will be calling them tomorrow and demanding this gets sorted. This place needs to be shut down as soon as possible to save anybody else having to suffer this food.
I can't belive these people actually served what they did to me I am not someone to write reviews on restaurant's but wooow! Went into the shop about 1am in the morning desperately needing Something to eat. Order a number 5 (5 wing chips and drink) Bigest mistake.... this shouldn't even be fed to your dog! Wings was soo dry as if been sitting all day and reheated, chips tasted as if they had been sitting there all day, was soo hard could break my jaw. I was so hungry but this had to go in the bin. Avoid avoid avoid !
Nothing but negative things to say about these people. Gave me the wrong order and charged a ridiculous amount. Food quality is absolutely atrocious and I could never order from these people again. Avoid Avoid AVOID!
If I could give you no stars I n so would! Made an order over the internet. Tried to confirm the order over the phone, got answered then hung up on with out speaking! I understand the may have been busy...but wow it was at 12am Thursday night/friday morning! So really how busy? Well I tried to confirm the orders and told yes yes mam that won't be long! Well I get a phone call 20mins later to say they had no lamb! Only chicken (which would have been fine if that was said straight away) so then I mentioned this and the man on the phone started shouting at me and I told him that I understand his anger...to which I really didn't as my whole working life has been with dealing with the public. He was very rude. Was told the 2 meals was going to be another 30mins. Waited 40mins made another call to have more anger. By this point I lost hope and looked arthritic reviews on here! Well I wish I did that in the first place! Wow they are so true! AVOID indeed! The 2 meals did happen to show up but at 3am...when I ordered at 12! the food was disgusting! I hope I don't get sick
Its been three weeks since they promised me a refund becouse they didnt deliver my food. They dont want to pay me money back and avoiding me. Poooor!!
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