Harrow, United Kingdom
212 Kenton Rd, Kenton
N/A
+442089092300
Thought the other glowing reviews here might be fake, but as it turns out, they were not! A very friendly, experienced and helpful bloke was over to replace my car's windscreen. I would definitely use mycarglass again, super happy. They also have time within a day and not two or three weeks like other (bigger) glass replacement companies.....
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Very mixed experience. Can't fault the initial service when I called them, polite, helpful, efficient. I booked a replacement rear windscreen for a Rav 4. Was assured this was not a problem, it would be 250 including fitting and VAT, and agreed a time window (9am-1pm on a Thursday). Then things went downhill. 1pm passed and no sign of the fitter. Called them, was given a convoluted story about how the windscreen had to be picked up from Milton Keynes, and the fitter would be there at 2:30pm.i pointed out that I had already waited in for 4 hours for the agreed visit, and also that it wasn't very good for a customer to have to chase up an appointment. I asked for a small discount but they point blank refused (although very politely and regretfully) As I needed the job done, I had to just accept it. Fitter showed up at 2:30, did the job in about 20 minutes but left a load of broken glass all over the driveway that I had to sweep up later. I would recommend going to a better known company.
Incredibly efficient and very well mannered communication. No hesitation to recommend this company following my experience.
Unfortunately they don't work with my insurance company but were very polite and professional.
Manish was great, quoted me a great price and turned up at my door in 2 hours to replace my windscreen, couldn't ask for more, would highly recommend to others.
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