Harrow, United Kingdom
53 St Ann's Road
N/A
+44 2087909977
Wheelchair-accessible entrance
I received bad customer service from one of the staff when i wanted to deposit money into my account. The lady told me to use the machine, I replied I don't like using the money deposit machine because I had problems with it in the past, she then got upset that she had to pay into my account manually and after doing so didn't hand my card and receipt back to me. I have been here many times before but this is the first time receiving this poor level of customer service. On the brightside they have a book exchange which is great for sharing and picking up literature.
like
Very good branch of a decent bank. The staff are both polite and efficient and the only negative aspect belongs to the dreadful buskers outside on the pavement. TSB don't get the credit they deserve as a collective organisation and more people should forsake the other high street banks who have a long history of shame behind them......this is a bank to be proud of and a branch that works properly.
Rude staff
Great service every time, very helpful and pleasant staff and never any real queues
The branch looks brilliant as it was recently refurbished and the staff are always friendly, chaty and do their best to help with any problems!
Amazing customer service, All the staffs are kind and professional. Thanks TSB
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