Hartlepool, United Kingdom
Brenda Rd
N/A
+441429241100
Originally went to just have a quick look around. Staff very welcoming but not pushy and overpowering which is what we liked. Looked at several and we informed them we will be back later to have a better look as there were a couple we really liked. Returned later and spoke to crew member Sam Harrison. Was very polite and informative about the vehicles we were interested in. Asked if we would like to test drive them. Decided to purchase one there and then. Sam was excellent in dealing with our purchase. He was very efficient in explaining clearly the process in taking details and payment. We would recommend the store as a very good, fare and efficient place to purchase a car. Pete and Carole Barter
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Very polite and friendly staff. Highly recommended
I was helped by Anthony Darbey, Adam and Adrian at Hartlepool Car Store. All have been professional informative helpful. They resolved some of my concerns about new car immediately and have explained everything from start to finish. Really really happy with the service I received and would highly recommend to others. Thank you. All staff at the store have been lovely and made us feel welcome.
Made to feel welcome, offered coffee etc. From the start it was very positive. Dealt with Matthew Taylor and James Stevenson. Couldn't fault how thorough these 2 were. Initially got a price from Matthew and then a couple of days later with the necessary paperwork with James. Would have no hesitation in recommending the service at this garage.
Great service. Cars well priced. Never felt under any pressure to buy but all options were clearly explained by the team. In particular, Maddie was a great help. Thanks very much for a smooth, easy transaction.
An absolute pleasure from start to finish. We dealt with Alex and Jack who were brilliant. From test drive to arranging finance and taxing the vehicle, everything went smoothly, thanks to the team. The environment at the dealership is welcoming, everyone has a smile on their faces. Certainly been on of the best customer service experiences we have had by far. I highly recommend Carstore Hartlepool.
Finally got my car today after a long awkward process due to my previous car finance company. However, the guys have been really supportive and took control from the start and made me feel at ease knowing they were doing the best they could for me. Every time I went in everyone was really friendly and approachable and nothing was ever too much trouble. Towards the end I didn't have a car so Alex arranged for me to have a courtesy car knowing I needed one for work and to take my son to childminders etc. Over the moon with the service and will actually miss the laughs we had! Massive thanks to Alex for all his help and also to Adrian who saw it through from the start Definitely will be back next time ... Sorry guys x
Nice friendly atmosphere. Sales rep Adrian wise really nice and made everything go smoothly. No pushy sales which can be offputting. Great rep to handle with buying my new vehicle. Highly recommend
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