Hartlepool, United Kingdom
Fillpoke Ln, North
N/A
+443301234970
It's a lovely place but the caravan park needs a little TLC to make it better for the kids, I relations to the kids parks around, because if it rains it's like a mud bath. Staff are great and friendly, the bar staff are hard working and very good. All round we have really enjoyed our holiday.
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This holiday park is playing way out of its league. The location is stunning and has a lot of potential, but the number of caravans is far greater than the facilities allow. Staff are overworked, so quality of service is poor even though they are clearly trying to do their best. The pool, bar and entertainment room are far too small for a park of this size. It needs a lot of love (and, more go the point, money spent) to make it compete with other local holiday parks.
Touring caravan area at this time of year is not fit for purpose. You have to move caravan either over muddy fields or high curbs, areas for caravans are too small and need more hard standing area with dry on off area to walk when wet. All this is not to expensive to do. Toilet in the morning had no toilet roll yet hardly any users? Clearly not being looked after. Restaurant area well organised. Site security poor, anyone can drive in site. This should not happen nowadays. Lots of easy fixes would make this site much better. If using website to book swimming don't expect it to be booked, booked for all 4 days didn't work, booked again for 2 days didn't work.
1st time here and although it's not the best park we have been to. The Caravans are tired looking. The Arcade is poor and the bar and restaurant area were jam packed considering the social distancing rule in place!! On a positive note If you have good weather then you are onto a good time cos the beach is lovely. It is what you make of it. Decent enough place to visit.
Deli
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