Hartlepool, United Kingdom
16 Middleton Grange Ln
N/A
+44 7999062415
In-store shopping
Melanie and her team are amazing! They are always helpful and have great advice, especially on how to safely use the products. I used to pop in when I lived in Hartlepool, but now I buy online. I've never had a problem, but Melanie is always at the end of the computer to help if there was. I love that she always asks for opinions on product development, I am in her group for the shop, and I love the little part of the webs that she has made her own, it's like a little family in there.
like
Brilliant store and brilliant staff, couldn't be more helpful! Bought some gorgeous wax melts that smell amazing, friends and family are always commenting on how beautiful my home smells. The staff are always friendly and giving me advice that suits my tastes. Would definitely recommend..
Absolute gem of a store... delightful staff, nothing is to hard, will go out of their way to explain how things are made, what scents they think will be best suited when you describe your taste, and wow spot on with what they thought I would like best, can't believe how they did that.... the shampoo bars have left my hair in miles better condition, been using since last yr won't go back to bottles... everything I've purchased is made with the environment in mind, I love my electric wax melter it just warms my room, and and the waxes are just amazing... I would highly recommend Soap & Soul to everyone.. in fact I do... there is something in this store for everyone....
Amazing place and amazing staff working in that place. Had a pleasure dealing with owner who know so much about goods she selling. Her wax melts are to die for strong and I will definitely will be back.
I have been buying from soap and soul for years now and it is growing and flourishing every day, the girl's that works there are lovely and very helpful and informative and professional brilliant job you's do, and the owner is totally amazing she takes every little order no matter how big or small with pride and love as she also pours her full heart into her hard work making a lot of her products by her own hand. The products are fantastic and very well priced high quality every time xx
I have been using Soap & Soul since they opened and have found them nothing but nice helpful and informative the owner and staff go above and beyond to help out genuine customers who are not out to rip them off or bad mouth them when not getting their own way. The have a wide range of scents in stock that will suit all tastes
love this store! staff always happy and friendly, amazing advise on all products and will do anything to find you the best products for your need
I have always had excellent customer service from this lady and her staff and not once have I ever bought a product from her that is faulty in any way. I have bought items as gifts that have been incorrect and when I have gone back and explained she has ALWAYS offered either a full refund or replacement x
Deli
The best companies in the category 'Deli'