Hartlepool, United Kingdom
34 Victoria Rd
N/A
+44 1429861327
Toilets
Wheelchair-accessible entrance
I contacted the surgery today due to toothache. The service I received was excellent. The receptionist I spoke to was very understanding and helpful. She managed to arrange me an appointment for today. When I arrived at the surgery the service continued to impress. The staff were polite, courteous and very helpful The dentist explained everything that was happening and was very reassuring. Thank you all.
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This dentist has alot to answer for what was suppose to be a simple filling and then went to a route canal after numerous cancelled appointments on there behalf and now after all that carry on my tooth was damaged off them that badly it's snapped in half. AVOID THIS PLACE
Disgraceful place. Reception staff are rude and unprofessional. They cancelled our appointment 4 times and when we finally managed to see the dentist he refused to see us as \the computer was down\ and he didnt want to write notes. It then took them 4 months to rearrange that appointment. Found a new dentist and left there.
This is the only dentist I have ever attended and have done for the last 35yrs. I am now looking for a new dentist after receiving conflicting information from different dentists and therapists, not being contacted when promised and finally being given a price for work to be done, turn up for appointment after taking time off work, to be told its actually 5 times that amount you were given the wrong information
Very miserable receptionists, poor organisation, will change your appointments without informing you and then threaten to charge you for missing them , absolute joke.
I have been with this dentist for 50 years, just found out today I am no longer a patient with them. I was told any reminders to book appointments were only sent out as a \courtesy\, I have never received one and now told its my fault I am not a patient. Also they have never sent any correspondence to let you know they have been bought out again in March 2019. Very disappointed and no way to appeal
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