Harwich, United Kingdom
Europa House, Europa Way
N/A
+44 1255553652
Great quality of basmati rice
like
This company operates in a shocking manner, I feel sorry for the people ( mostly Romanian slaves), the hse would shut this place down, they are a disgrace!!!
The Chilli and Garlic sauce is very tasty. I wish there were even more variety of sauces :)
Great food products, very affordable and high quality ingredients. I have slowly started to buy more and more Laila Food products.
Ordered Saturday 25th received an email confirmation on website they say 48 hr Delivery which ment to be delivered tue I called up on tue they had no idea where my order was even I spent 503 I was put off by their staff behavior passing me to one another for 5 hrs then I was humiliated and on Wednesday I called to cancel my order and get my money back no one was really ready to do it and I was told it would take 10 working days but their was a kind person who said he would get it Delivered on Friday between 9-1 that is only opinion as my money was stuck I accepted because our opening hrs were 16:00 every Friday I managed to get to Shop at 11 after I called 9 for a ata on my order it was said it would be 12-1 so I arrived 12 waiting until 13:30 no signal called logistics of your company they took 10 min and called back and said it would be after 4 so I had to leave for an appointment driver comes at 3:30 while raining some of our preparations team arrive at 3 so the drive parks on other side of the road and ask for 50 cash to drop it inside Delivery should be outside the shop not on the other side of the rd driver speaks to me very rudely and demanded money or taking cash from staff starts arguing and says I’ll wait 5 min outside if u don’t take the order ill leave Driver leaves abusing my staff and we are trying to report the accident to police the company refuses to give details and holds our money Please don’t order anything this might be a cheap company but they are cheap in all manners compliants teams is not taking my complaint saying it’s not their job their job starts with product issues not Delivery Today I have been given time till 11 again to see where my order is as it’s despaired from their systems Stolen my money I guess They are called fraudisters
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