Harwood Heights, United States
4870 N Harlem Ave
$$$
+1 7088671313
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
CoffeeKids' menuQuick biteSalad barVegetarian options
Great fast food! Must haves, (1) Gyro with tzatziki sauce...generous well cooked meat and sauce you will never forget, (2) Pepper and Egg Sandwich on PITA..just cracked eggs with a plentiful amount of steamed green peppers, seasoned simply & perfectly, (3) Feta Fries...huge portion of perfectly cooked potatoes smothered in feta cheese and a side of lemon slice, (4) Homemade (Thanks Jessie) Chicken Soup...NO SALT added, huge chunks of chicken & veggies together with Rotini pasta. It's all good here.
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I was highly upset as soon as I walked in there was 3 workers without their mask. The young girl handed me my food without her mask. Which during this pandemic I strongly think that is not okay. Regardless of the mistakes the food was okay.
Another visit to our local fast food restaurant.... another disappointment! This place USE to be amazing! John and Jimmy took care of me for 15 years. During the pandemic I have ordered from here twice and both times got my order wrong! When you call to inform them of this the “manager” Jimmy’s wife Lisa is so rude! Like she is doing the customers a favor by being open. She is rude and condescending. It sure is not my fault that her and the employees can’t read notes like NO TOMATO, the sad part is Lisa took my recent order! Her excuse... “have you looked out the window, we had a snow storm.” Well a snow storm doesn’t effect your ability to read notes on a Receipt or being a decent human being! I have read similar comments about Jim’s wife being rude to customers. I hope he realizes his wife is costing his business money! She definitely needs a hospitality class or 10! Bad management with a bad attitude means you lose customers! She shouldn’t worry so much about the numbers and worry more about keeping customers happy! I really hope the owners take a look at these comments and see their wife is costing them business. I know if my wife started costing my business money she wouldn’t be the manager of the fast food eatery for long! Just my two cents. I hope the owners can turn the management around and hire a real manager that isn’t rude to customers!
Delicious gyros. Great service!
Worst experience ever. Asked for double well done meat due to stomach sensitivity and got food tjat wasn’t cooked that way. When I called and asked for the manager to explain the food wasnt cooked properly he had an attitude, came back on the phone and said the ticket said double well done, I explained it wasn’t and that I was returning the food so they could see it themselves and I wanted a refund and he hung up on my after saying we dont do refunds. Well clearly you dont stand behind the product you put out either so beware eating here. I definitely wont be a customer anymore and I have been one for over 10 years. So sad, not sure what happened to the customer service and quality but you lost my business!
The food is just delicious. Everything is fresh and homemade. Service is great too.
Worst Double Cheese Burger I have ever had....soggy mustard bottom bread with a vegan like dry meat with no flavor...is that even meat? Will not be going back the gyro meat was flavorless...you definitely don’t get what you pay for.
Another visit another incorrect order. How hard is it for the staff to fully complete an Order correctly. Customer service isn’t any better and the female owner is absolutely rude as can be. Last time I spend a dime at this place.
Deli
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