Hastings, United States
228 N Church St
N/A
+1 2699489046
Wheelchair-accessible entrance
Great service at very good prices.
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Filed our tax returns March 12th, we called after two weeks saying the website where’s my refund had no record of our refund and they said it was accepted and not to worry. Another week goes by and we call again stating the same thing, once again they tell us the same thing and then ensure us it must be the government. Call again finally going into the 4th week of nothing and tell them it has to be on their end because there’s no way after all this time it still wouldn’t show in the irs files. So they tell us they will call us back and after all day of waiting and no phone call, I check where’s my refund and what do you know it says that our return has just been accepted. So not only did they not send our return for 4 weeks and continue to lie and say they did. They didn’t even have the respect to call back and say that they had made a mistake and had just gotten our return sent out. Will never go back to this place. Second year in a row they have messed things up for us.
I have been using them for the last 5 years. They are fast and very friendly and more then willing to answer any questions you may have.
We went in on feb 27 to finish our taxes we signed all the paperwork and got it back they told us it was e-filed and good to go. Well it is now 4/4/14 and I called to see where it is at, now they are telling us that we have something else to sign and they never filed it!!!!!
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