Bridgeford And Co

Christopher Beecham

1 star is too generous for this completely unprofessional company. Where do I start? My advice to any current customers is to check your bills carefully and query everything! All of the following are facts and can be verified. We received no service at all for the first 6 months. Accounting is chaotic. Contractors were sent from London to Hastings address with resulting overcharged bill for basic services (very questionable!). Late utility bill payments resulting in penalty charge being passed onto customer. An absence of competitive tendering. Double charged for accountancy services. The list goes on! We submitted formal complaints on 2 occasions and response was slow and unsatisfactory. There is an alleged 28 day complaints process. It took 13 weeks to receive any response from MD. In the end they did not deal with complaint but instead the MD 'resigned' services amidst the Covid lockdown! If you are a company considering recruiting a managing agent then look elsewhere. This company does not provide any level of satisfactory service. If you are a resident/lease holder then I repeat...Check and query everything!!!

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