Hastings, United Kingdom
101 Queens Rd
N/A
+447979003000
Very fast delivery .. Great customer service and I even earned a load of reward points to use on my next online purchase :) Thanks :)
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You pay extra 5.99 for express delivery and 24 hours after placing your order it still hasn't been processed! The delivery prices are the most expensive I have seen from an ecig store and the service doesn't match up to that price. I paid the extra so that I would receive my item within 1-2 days as stated on the option when you choose this delivery rate but for them to not even have processed my order yet is appalling. I placed an order with Ecigzoo for some eliquids a little while after I ordered from E Cigs Uk Ego yesterday and not only was the delivery price only 1.99, within 2 hours my items had been processed, packed and shipped out to me and received today! I am very unhappy with the service received from E Cigs UK Ego and total lack of response to my email which included a contact number asking them to contact me about my order. I should've paid the 3.99 for the 2-3 day delivery because that is the service I am receiving. If this place is going to offer premium delivery then they need to up their service to match as it isn't quality service at all and I am very disappointed and recommend that people find somewhere else to buy from. The first ecig I bought from these guys was an Ego CE5 and it only lasted 5 months before it blew up, I am a light user and keep it in it's case and replaced the atomizer and clearomizer regularly but it didn't last so I decided to try a better ecig this time, just hope it turns up and I hope they have the decency to offer a refund for the express delivery that I did not receive. I recommend ecigzoo for liquids, they have lovely flavours and do 3 10ml bottles for 10 or 2 20ml for 10 and the staff are polite and friendly and they get the orders out to you very fast, usually with you the next day/next working day if ordered at the weekend. They keep you updated the entire time too so you know what stage your order is at.
Hugely disappointing but thats what you get for mixing up your 'R's and 'V's
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