Hastings, United States
1757 N Frontage Rd
N/A
+1 6514808515
Toilets
Wheelchair-accessible toilet
Always very helpful, there hasn’t been a time that they haven’t been able to resolve a question or issue; I’m quite picky with my frames, the way the look and how they fit and I often stop in to have them adjusted and they are always extremely accommodating in making the adjustments! Recently I bought 3 pairs of frames/lenses and I ended up not quite liking 2 of them and they were very happy to exchange for different ones and to help me find ones that worked better for me! Very pleased with Diana, she’s so nice and always understanding!!
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Staff is Wonderful and helpful they made my exam and picking out glasses an easy time! I highly recommend them.
Very friendly staff. Kayla was extremely kind on the phone and in person, very helpful. Thank you Kayla, Michelle and Doc for the great care.
I have always taken my daughter here to get her glasses. Last week I saw a man at another local business causing a complete scene and being ridiculously rude to the clerk simply because the business chooses not to take credit cards. He was wearing his Pearl Vision uniform with a tag that said “manager”. He definitely ruined the reputation of Pearl Vision in my eyes and probably the many others in the room as well. I wouldn’t want to run into him there, lost a longtime customer.
I needed contacts and I only had 5 minutes free and pearl vision came through with a trial pair to hold me over and got my contacts ordered. That's 5 star customer service. Thanks Pearl Vision!
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