Hatfield, United Kingdom
Comet Way De Havilland Gatehouse
$$$
+441707276002
N/A
When you pay for food you expect to get what you order and pay for. Went to drive thru and whilst taking our order the person over the speaker was laughing and not paying much attention. Ordered food and drove back home. We ordered 2 trilogy box meals and upon opening we had a 2 fillet meals which isn't what we paid for. Maybe if the staff weren't laughing and were concentrating on the job then they wouldn't of gotten our order wrong. Phoned KFC and the manager was very apologetic and gave us a code that we can use to get our next meals for free which was a nice gesture.
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They served me stale bread with left over chicken from the day before I think, took two bites and ended up with a tummy ache. You're lucky I didn't sue you.
Got home to find the order was incomplete but it was a very busy evening. Called and they were very apologetic and happily fulfilled the order. Always find drive through staff polite, first time had a mistake.
Quite a long queue for the drive through, but food served hot.
Massive improvement from 2 years ago. New staff. Friendly. Quality of food just perfect
Deli
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