Hatfield, United States
1500 Cowpath Rd
N/A
+1 2153616048
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entrance
Been a customer since this place opened. Service depends on the person helping you. You get one answer from one person, then a different answer from someone else. We stay for the convenience, but it's just an average bank with a drive through.
like
I just had the most positive experience at the TD bank in Hatfield! I was resolving a fraudulent transaction that showed up on my husbands and my joint account. Noah, was the young man who helped me and he could not have been more ,personable, professional, helpful and knowledgeable! He made sure current card had been deactivated and got me a new one right away. Then helped me to set up a separate log-in so I didn’t have to use my husbands credentials. This wasn’t made clear to us when we opened the account a few months ago. He even showed me a couple tricks to log on faster when using my IPhone. He didn’t have to do that , he could have sent me a link and sent me me on my way . Thank you! Noah! You made a stressful situation not so stressful at all!
Great customer service Fast n efficient
I’ve only had continuous poor service provided by the employees. I’ve received incorrect information that when I have followed cost me money in fees, I’ve had poor attitudes from the staff and felt less support in times of need when I needed the most support.
I have worked with many banks over the years. Some good, most not. TDBank ranks among the very worst. From bait and switch with their promotions to a refusal to offer good customer service to ridiculous wait times and a lack of basic banking and security understanding by their employees. I will not be banking with TDBank in the future.
The branch manager Ryan was great in resolving an issue on my son’s junior account. He got right back to me and was able to take care of the issue. Thanks Ryan
Friendly staff, good service
Horrible that they charge you to cash a TD bank , especially in this time
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance