Havant, United Kingdom
Civic Centre Rd
N/A
+442392488477
Customer service is a complete joke, don't call when say thay will, not helpful in an way shape or form. I will be cancelling my membership.
like
Could be a great place based on activities offered at good value. Shame about poor customer service (why some of the front desk staff chose to work in customer service is a mystery, they clearly don't like it and show it!) and hygiene is even worst than the customer service!
New 6 hour rule for cancellation of a booked class thought of by an idiot who does not go to classes or use the gym. All the time this leisure employs idiots it will not be worthy of the great membership. The members deserve better.
Well equipped gym, nice and clean
Very dissapointed that as a platinum member you get 50pence discount when booking a badminton court (11.20 becomes 10.70). You wonder why even bother to give such a tiny discount to members and why indeed become a member if racquet sports is one reasone you became a member? Lighting on court was poor and floor very slippy (despite using indoor shoes). Furthermore, if using the swimming pool and wanting to use the sauna you have to pay extra as a member??? On a good note, it is good we have the centre and they do provide the facilities for various sports. However, poor discount for members and extra charges like the saune warrants only 2 stars at best.
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