Havant, United Kingdom
5b Park Rd S
N/A
Toilets
Wheelchair-accessible car park
Love a great place tan. Staff are friendly. Hygiene is top notch. Cannot fault. Prices are in line with other tanning salons
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Staff very Friendly, and helpful! Rooms very clean and secure! Great selection of music! Value for money!
I love this salon. Always clean. Regular tube changes. Great value.
I am a regular of ihot and usually have no issues at all however this evening I have not had my usual experience. I paid for 8 minutes went in pressed start and after a minute the machine turned off. I went out and advised the reception staff it had cut out. They didn't ask any questions just told me I had paused it. I hadn't touched any of the buttons but they told me to press start again and I accepted the answer. After another minute it cut out again. I had been no where near the button for sure. I went out and told them it happened again. They told me I must've pressed paused and now its cooling down. I hadn't even paid for my session 8 minutes ago so how it was cooling down was beyond me. They were arguing with me from behind the counter saying I pressed paused and had now used my minutes. So out of my 8 I had maximum 2 minutes, lost 5 and had been called a liar by the ladies in reception. Really discusted with the customer service tonight especially when it's usually top notch. I come 3 miles out of my way to use the place I usually trust and was completely let down.
Paid for 6 minutes first timer. Rushed into undressing, as other costumers where waiting. Time started counting before i was even inside the machine. Laid down for 1 minute, then it was over. Nowhere else in the world the time starts counting untill you are inside the sunbed. The sunbed and the room where presentable and well equiped, it's a shame.
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