Havant, United Kingdom
100 Bedhampton Road
N/A
+44 2392475086
Toilets
Wheelchair-accessible toilet
I have a number of difficulties in life with mental health, this outfit used to operate with some degree of empathy, but today I inquired about two post 'second lock-down' appointments that I didn't want to miss, bearing in mind someone phoned me from the dentist to say that they'd had a covid case amongst their staff. ...so, photo shows the email i received that cancelled the appointment in november, today i was advised i have been dropped from their \\\care\\\ for not attending the cancelled appointment? figure that one out? I am now looking for an alternative dental surgery to finish the mess these jokers started. In brief, Give this surgery a wide birth if you have any mental health conditions, they simply do not care.
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Today I have just finished my treatment of zoom whitening. Honestly I cannot begin to tell you how fantastic the team at Parkway are. I was looked after from start to finish. I had very bad staining on my teeth since I was a small child due to medicine i had. My past Dentist always told me they would not ever be white and so i lived with it all my child and adult life. I always felt so embarrassed to smile and always looked at other people's smile and wished I could smile with confidence. Well my journey from start to finish at Parkway has made that wish come true. Thank you again girls and for the wonderful flowers.
Been with the surgery a year. Appointment in July was made by them and due to covid etc I didn't attend, made an appointment for a broken tooth which I missed due to a diabetic low so rescheduled. Next appointment filled covid form in to say we are self isolating then called them to reschedule and told no as I had missed 2 or more appointments. I had never been informed or warned of this policy, no letters of warning, one missed appointment due to a daibetic low you would think they would be sympathetic but seems not. One appointment missed as didn't realise I had to call given I had sent a form stating we were self isolating. Still have a broken tooth and they have refused to treat me which I understand they have a duty of care to. Appalling would not recommend to anyone. Practice Manager was very defensive on the phone. Shame as dentist and dental nurse on first appointment were lovely.
Excellent dentist friendly staff sorted my tooth out no pain now.
My wife and I have had excellent service here from before they moved here to the present day. And in an emergency have always fitted me in. Top marks.
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