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Smile Dental Care - Havant

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Havant, United Kingdom

smiledentalcare.co.uk
Dental clinic· Cosmetic dentist· Dental hygienist· Dentist

Smile Dental Care - Havant Reviews | Rating 3 out of 5 stars (8 reviews)

Smile Dental Care - Havant is located in Havant, United Kingdom on Meridian Centre, 34/35. Smile Dental Care - Havant is rated 3 out of 5 in the category dental clinic in United Kingdom.

Address

Meridian Centre, 34/35

Phone

+44 2392179652

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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S

Sally Lewis

I've had multiple extractions over the years. First time for a very large root not to hurt. Clearly experienced dentist and didn't take to long! Lovely people as well

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Vaer Greyloc

I've had plenty of good experiences at Genix in Havant. The Dentist's and Support Staff are usually skilled and very friendly. My only gripe is the lack of consistency with regards to Dentist attendance. I've had a good few appointments been cancelled on me this past year and that's the only area needing improvement.

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Elaine Stockley

The dentist is only open for emergencies. I have paid in advance for dental treatment and asked for the money to be paid back into my account. This was two weeks ago. I have now been told it could be paid on the 1st of May. This is disappointing and I can't believe how it could be so difficult to recover money belonging to ne. I will seek further advice.

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denise elliott

The Dentist and the Dental Nurse were friendly and professional but my experience of the receptionists and the manager leave a lot to be desired I'm afraid. I arrived 15 minutes early. My appointment was at 09:30 and I had not been called in by 10:00. I checked with receptionist who said "its because you were late". I said I was in fact early. The she said " its because you didn't check in with reception" How she knew I was late if I hadn't checked in I haven't managed to work out yet!!! I said I certainly did check in and was told to take a seat. She then said " I'm the only person on reception and you didn't see me". So to recap I have by now been accused of 1. Being late 2. Not checking in 3. Lying Then "Take a seat and I'll see if the dentist will still see you" as if it would be a big favour to me. I then spoke to the manager re my experience. I also raised a concern that I had witnessed 2 patients with the same surname be mixed up - one going into the others appointment. I'm a nurse, this is serious, potentially dangerous. The manager could not be less interested - no concern, no apology. Disgraceful. The dentist was the only one to apologise and it wasn't her fault. i accept that things go wrong, we are all human, but the response and lack of apology is unacceptable. If you reply to this please do not post your stock reply about contacting the manger at Havant because I don't see that yielding any acceptable response.

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Sammii Greening

Tried emailing 5 days ago to get an emergency appointment as I'm anxious about talking on the phone about having severe pain on some broken teeth and teeth sensitivity! Sort it

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Madame ink

The worst experience I have ever had! 3 years I have been waiting for my broken tooth to be out and still waiting! They have cancelled on me 3 times! Each time I go in for a check up its with 3 different dentist that you will never see again! All to tell you " you need that out". I'm no dentist but I new that years ago! Book in to have it out and each time my appointment gets cancelled. One time only a hour before hand. I booked myself and my children in this week for a check up on them as well as to see if finally that will remove my broken tooth. Got a text message confirming our appointments only to find out that they have given my appointment to someone else and all they could do is apologies and rebook me in the following month. Instead I used our time to rebook ourselves at a different dentist who are more reliable, and that the staff last longer then 3weeks. Such a shame but if you are worried going to the dentist or want a good experience then my advice is DO NOT GO HERE!

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Lorraine Elliss

Amazing staff. From receptionist who gave my toddler colouring pencils and printed off Spiderman pictures for him. My dentist and dental nurse also were amazing very professional and extremely helpful putting me at ease and fantastic explaining to a child. Clare, Roxanna and Sophie a big thank you.

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Anonymous

Recently joined this practice, reception staff are all friendly and the nurse and dentist were great. Explained everything regarding the treatment I needed. Thank you!!

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