Havre De Grace, United States
251 Lewis Ln STE 201
N/A
+1 4109394477
Toilets
Wheelchair-accessible toilet
I see Dr. Sim. He is very personable and to the point. I have never experienced any rudeness as others have stated here. The staff has always been polite and very helpful. Even going as far to look up what facilities my insurance approves before writing a referral. The only reason I have given a 4 and not a five is because 80% of the time the wait goes far beyond my scheduled appointments and occasionally I feel a little rushed when they are really busy. Otherwise, I feel comfortable seeing my doctor here and would recommend their services.
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As a new patient, the way I was treated was not acceptable. This staff is very rude. Now I did not even see the doctor, I just left because I do not tolerate disrespect. You are supposed to make your patients feel welcome.
Great doctor's and staff. Would highly recommend to my friends.
I WAS TREATED BY DR. CAROLINE MROZEK TO ASSIST ME IN OVER COMING MY DEPENDANCY TO CLONOPIN. I WAS REFUSED A SECOND REFILL BY HER BECAUSE MY UA SUPPOSEDLY CAME BACK NOT SHOWING ANY SIGNS OF IT IN MY SYSTEM. THIS IS SIMPLY IMMPOSSIBLE AS I HAD BEEN TAKING 1MG PILLS 3X A DAY FOR THE PAST THIRTY DAYS AS PRESCRIBED BY THE DOCTOR. SHE SIMPLY WALKED IN THE ROOM, STATED THAT THE CLONOPIN WAS NOT GOING TO BE REFILLED AND WALKED OUT. LOOKING BACK I WISH I WOULD HAVE DEMANDED A SECOND UA RIGHT THEN. I WALKED OUT OF THE DOCTORS OFFICE AND RIGHT BACK IN TO TALK TO HER ONLY TO BE TOLD BY THE RUDE RECEPTIONIST THAT SHE RESUSED TO SEE ME AGAIN. I WAS SPEECHLESS. I SUFFERED TWO SEIZURES AND FEEL LIKE I CAME CLOSE TO DEATH FROM THE TERRIBLE AND TOTALLY UNNECESSARY WITHDRAWALS I WAS FORCED TO EXPERIENCE BY DR. MROZEK. I AM FREE NOW FROM THE HORRIBLE DRUG SO THERE IS A BRIGHT SIDE TO ALL THIS I GUESS. SHE DID HOWEVER PRESCRIBE FLUOXITINE FOR ME THAT WAS REJECTED BY MY INSURANCE PENDING A NEEDED EXPLANANTION FROM THE DOCTOR. AFTER FOUR FAILED ATTEMPS BY CVS TO REACH OUT TO THE DOCTOR, THEY CALLED ME AND TOLD ME SHE WOULD NOT REPLY. IN SHORT, BEING SMART AND HAVING A DOCTORS DEGREE DOESN'T MAKE YOU ONE. YOU HAVE TO CARE ABOUT YOUR PATIENTS TO BE CONSIDERED ONE IN MY BOOK. SHE CAN NOT ADMINISTER A SIMPLE DRUG TEST PROPERLY, HAS NO PERSONALBE APPROACH AND WILL NOT EVEN TAKE THE TIME TO GET HER PATIENTS PRESCRIPTIONS FILLED. A TERRIBLE DOCTOR!
Staff and Physicians are very courteous and professional.
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