Hawes, United Kingdom
N/A
+44 1969667742
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
I purchased a gold pocket watch and gold fob excellent service extremely friendly will definitely be shopping with Peter sturmans again Jimmy McCarthy
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Crook. Bought 2 lamps, boxed, from him. Opened the boxes to find both shades damaged. Asked us to return them at our expense, which we did. A dozen broken promises of refunds/replacements later, we are still minus the shades, and their return postage. Buy from him at your peril. Edit: It is libelous to call me a liar, Peter. But to respond to the nonsense you have replied there... Firstly, you have NOT sent us 2 MORE shades, \out of decency\. That is a downright lie, Mr Sturman. We have only one damaged pair, not two. You refused to send us another pair, remember. Second, correct, the unopened boxes were delivered to us, but as these were not opened by you, you cannot say the shades inside were perfect. The damages were noted when we got home. I sent you pictures of the damaged shades and the completely undamaged outer boxes, remember. Of course, we do not expect you to come to Scotland with replacement shades. We have been in your shop since, giving you the opportunity to resolve the situation, only to be fobbed off with more excuses. Why would I go to the trouble of inventing this ruse?
We have now purchased many items from Peter. Always delighted with the quality and friendly service. Looking forward to more happy dealings in the future.
I had family with me from Malaysia two of us had cups of coffee with lids on. We were walking around carefully and respectfully. As soon as we entered a shop assistant followed us and said be careful of our coffee because of the furniture. It made us all feel uncomfortable and unwelcome so we left. I’m sure she says this to all customers and not just the ones that look different....
Peter is a top man and Clare his sister a great lady, staff fantastic. The antiques in this shop are fabulous and I will keep doing business with this concern, furniture and pottery top notch. Keep it up Peter.
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