Hayes, United Kingdom
3 Bourne Circus
N/A
+44 2034900314
Toilets
I really appreciate your flexibility and willingness to work. I am Happy with my Laser. I appreciate your hard work and want you to know it doesn’t go unnoticed. And also 10/10 for clean Saloon. I appreciate what you did.
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I have gone back and fourth about leaving this review but have now decided too. I was actually quite a regular customer for waxing and threading. My last visit was a few months ago and I am still suffering from the effects of it (hence why I am leaving this) On my last visit there I went for a full face wax/ threading. Kimi, the owner, completely destroyed my eyebrows. After my treatment she did say something to me about my eyebrows, as in trying to put the fault on me. But to be honest in the shop I hadn’t really paid attention as I was too busy wanting to get home and put something cold on my face as I have sensitive skin. As soon as I got home my husband asked me what had happened to my eyebrow- then I knew I was in trouble. She has completely taken off the middle side of my left eyebrow which was my weak one anyway. It’s been months and it’s not grown back and I have to fill it in every time I leave the house. I am quite frankly disgusted and upset by what she has done and a professional beauty therapist should not do this kind of damage to a client. Everyone has said I should go and confront her but I’m not a confrontational person plus I’m still really upset with it that I think I would just be really emotional, my husband has even mentioned taking her to the small claims court to pay for the 100’s of pounds I will have to spend on mircoblading/ nanoblading. I am leaving this review as a way to express how I feel and to show other people what a terrible job she is capable of and to be aware of what could happen to you.
Cant wait to be treated by Kimi again after the lockdown! The shop was recommended by my sister. Ive visited loads of salons in the Uxbridge area and their results flattered to deceive. I went from waxing to Laser treatment the results have been amazing, and its only been halfway through the course!
Kimi is amazing and services are the best. Thank you
I only go here to wax for emergencies if I can’t go to my actual waxing lady, the lady that works there isn’t really good with customer service and there’s no one else that works with her. The lady that does my waxing is very harsh and rushed on the waxing and she doesn’t moisturise/oil the area after she is done with the wax, she tells me to do it myself which i find very unusual and unprofessional. There’s not much communication with client and to what I would like done. The towel on the bed-chair thing is old and worn out surely they can afford a new fresh towels. Like I said I only went there for emergencies I’ve only been twice and hopefully won’t be going again, I thought my second experience there would be slightly more pleasant second time round but unfortunately it wasn’t hence why I won’t be attending again.
Deli
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