Haywards Heath, United Kingdom
32-36 South Rd
N/A
+44 3457203040
Wheelchair-accessible entrance
Really excellent service in this covid19 pandemic. I must appreciate all the staff as they were proactive and extremely helpful. I opened my son's account and deposited money in less than 10 min.
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I just don’t think it’s right for the bank to close on a Wednesday also I was in there one day last year I stood to be served and there was very Long queue and one person working on the cash desk. And another one running around serving people while I stood at the help desk. I no they are short staffed.
RUDE & OBNOXIOUS STAFF!! IN THESE TROUBLED TIMES, THE LAST THING THAT YOU NEED, ARE STAFF, WHO TREAT CUSTOMERS LIKE DIRT. THE LADY WHO WAS AT THE DOOR, DICTATING TO PEOPLE WHERE TO STAND, SHOULD GO ON A CUSTOMER SERVICES COURSE, & LEARN TO SPEAK & TREAT CUSTOMERS WITH RESPECT. TOTALLY UNPROFESSIONAL. HORRIBLE, AVOID IF POSSIBLE.
Not sure who the person on the front desk thinks she is... Telling one customer how they \used to have queues out the door\ when you've got loads of elderly customers (guess what) queuing out the door!!! Here's a tip for you, stop wasting time trying to be funny with customers when we've been stood in a queue for 15 minutes just to bank a bloody cheque. The poor guy in front of me was pushing his wife in a wheelchair waiting ages because you're having a laugh and your cashier is the slowest person in banking history. Maybe get some more staff in, train them to be less useless...
Very poor ,rude service from manager...............please learn your company policy before being obstructive to your customers.........I have now received an apology from head office for this complaint......be aware of poorly informed un-profesional management.......counter staff helpful and polite.
Deli
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