Hazel Crest, United States
I-80
N/A
+1 6302416800
Stopped for a quick break and it was pleasant...
like
I was a bit upset to learn that only US Quarters from the state of Illinois are accepted here. My Kentucky quarter was not accepted.
It's a toll booth. Who would give 5 stars and review? Why? Who likes tolls?
The ABSOLUTE WORST!! The ""attendant" had the personality of a rock, moved like one too. I know she hears every one complain how Illinois should get with the time. Seriously, cash only?? No wonder they give a 7 day grace period to pay any unpaid tolls. Who would even think cash only tolls still exist?? No one is winning on this one
No credit card readers. You know it's the 21st century, right? Pathetic. Correct yourselves.
There are 4 booths normally it's only 1 or 2 open especially during rush hours it's awful. The lines are backed up a quarter of a mile or more that's ridiculous. When it should be fully staffed in all 4 booths b/w the hours of 5:30 am till 8pm everyday MONDAY THRU SATURDAY. Our state make more than enough money from these tolls to run with a full staff.
This toll gate is TRICKY! I think I got bit by this one several years ago when a rental car company sent me a bill for a missed toll on a cross-country trip and I had no idea what it was about. Finding myself driving the same route this year, I started entering the cash lanes at this gate, but pulled out at the last minute thinking it was an exit OFF the highway! (The way toll booths work in Ohio...) When I saw the lanes from the cash toll booths merged BACK onto the highway, I realized I had missed a toll. Not very clear AT ALL!! Apparently if you don't exit to the cash toll lanes, you are expected to have a transponder that will be read. If not, a camera snaps your license plate and you receive a citation. Trying to figure this out while driving is IMPOSSIBLE. It took me about 2.5 hours online to figure it out afterwards. I don't mind paying my tolls - just don't make it so complicated!!!! This time I paid the toll online to avoid another bill from the rental company. Not sure why I couldn't find others online who also had this problem. I expect it happens a lot and Illinois Tollway makes a lot of money off of citations.
Stay away from this McDonald's! They've doubled their prices in some areas and their excuse to me was because they were at the Oasis. This is the type of corporate decision-making that's going to put McDonald's in the tank further
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