Heber City, United States
75 W 1000 S
$$
+1 4355039900
N/A
Outdoor seatingKerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuLate-night foodQuick biteSmall platesVegetarian options
The service is quick and the menu has a lot of choices so there’s something for everyone. Portion sizes are not consistent and sometimes are a disappointment. The meats are usually flavorful and moist which I enjoy. My major complaint would be the up charges for everything, which substantially increase the bill. Of course you don’t realize it until you go to pay for your meal. For example getting sauce on the side so you don’t have soggy lettuce was extra, what difference does that make?? Not the best customer service, so I rarely go to this restaurant.
like
Cafe Rio has delicious Mexican food that has addicting flavor. Personally I think they knock there sweet pork salad out of the park. The staff is attentive and their food has consistent quality. Head over and give them a shot!
Usually we don't have a problem. The workers tonight where very disrespectful. They forgot a part of our order so my husband called them and was very nice asking them what they can do to fix it. They said he can come get the part of the order that was missing. When he went in they where busy. So he waited. Then when he asked for the things that where missing the girl was being very rude and only gave us half the amount that we usually get and when he asked if they where going to do anything to make up for messing up our order she rolled her eyes and walked away. These people need to learn some respect.
I love Cafe Rio but this location is terrible. I've been several times. Not once have they ever had dessert items in stock. They have a large sign that says desserts made fresh daily. When I asked staff why they never have them, I was told that they "make them on Monday and are usually sold out by mid week but sometimes they last until Saturday".
I made a mistake on my to go order and they couldn't have been more pleasant and understanding. They went above and beyond for me. Also, the food here is great!
Portion sizes are much smaller than other locations. They always forget some part of the order (it was the salad dressing today) and never bother with online order customizations (they have not once removed pico from my online order like I have indicated). Will be traveling from Heber to Park City to get Cafe Rio in the future. The quantity and quality of the food minus the ordering errors is worth the hour drive.
Sunday afternoon crew was a joke. Portions were extremely skimpy, employees were rude. I ordered the tortilla soup and the girl only put 1 small piece of chicken in the soup. I asked for a side of chicken as well and she barely put any chicken in the separate bowl. My husband ordered the sweet pork salad. Again, hardly any meat was put on there. He asked for more lettuce and the guy refused to put more on... its lettuce!!!!
Only giving this location two stars, because although the food was good, the service was absolutely terrible. I put an order in for 5:50pm on a Friday evening and was about 10 minutes late to pick it up. When I arrived, there was no parking and plenty of cars looking, so about 2 minutes later, at 6:02, I called to let them know I had arrived. The person I spoke to said someone would come out and find me. At 6:22 no one had come, so I called again. The person I spoke to the second time said the food had been ready for about an hour and no one knew I had arrived, but they'd bring the food out right away. I wasn't sure I wanted the food at that point and told them I'd rather it was made again. By 6:38 the food still hadn't come out, and because I can't wear a mask, I had to have someone else go into the restaurant for me. The food WAS ready, but by the time we got to eat it we found ALL the dressing and queso were missing. And there were no forks or napkins, which is the main reason we chose Cafe Rio that night. Super disappointed!
Deli
The best companies in the category 'Deli'