Hemel Hempstead, United Kingdom
174 Marlowes
N/A
+44 1442507070
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Great friendly service thank you! Would definitely recommend /use again
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Always friendly and helpful, first class service, excellent warranty. 5star.
I first went into this cash converter 7 years ago, when I lost my job. I found the staff to be polite, empathetic and very very friendly unlike some other stores that seek to take advantage of people down on their luck. In fact, they went out of their way to actually give me more money than I was expecting and also held onto my goods even though I was late to redeem my items. In the years since I have got to know the staff particularly well and due to the fact that they take an active interest in their costumers and always find time to stop and have a chat, they have got to know all my children and have gone as far as to give them gifts on weeks when they know I have been having a bad time. The reputation and respect they hold within this area is second to none as shown by all the other great reviews I have read before leaving mine, having read the only bad review I could find I feel it necessary to point out that I am one of few Afro-Caribbean men living in the town centre I wish that everywhere in Hemel was as welcoming as cash converters Hemel Hempstead. How many shops have you been into, mentioned that you've seen an album that your dad used to play when you where a young boy and the manager buys it for you as a present? Any visitor who has had any interaction from any staff member in the store will testify to the friendly attitude from the manager downwards.
Very helpful and courteous, I bought a phone from there and it had problems with the microphone. Tried every solution possible to fix it. I returned it to them and they managed to resolve the issue.
They are professional, polite and always as helpful as possible. I would choose them over all the rest. Service incompatible and always try to please where possible within legal boundaries
For years I've went into this shop as a customer as seller and as a jobseeker. My experience has not been good in this cash converters. If you are not white I'd say refrain from that shop. I'm only talking about the Hemel Hempstead one. The Watford one is brilliant the customer service there is helpful where as in Hemel it's dismissive . I think a mystery shopper of an ethnic minority for this shop would be great. My first cash converter experience was in Bedford and it was brilliant and bought my electric guitar. Hemel Hempstead has a problem which cash converters reflects. I recommend cex which is 2 doors away
Unfortunately I have been in need of some financial assistance on and off for the last year. I have used the services of cash converters in Hemel Hempstead on many occasions now. I have sold stuff in a hurry in order to pay bills and feel that they gave me a fair price, I have also had stuff on their buy back scheme which has helped me borrow money and not lose important items such as my Galaxy S5. If you need some help and have something you can afford to be without for a month then this is the place to go. The shop staff are friendly and always willing to help. Sincerely Malc Barnard Hemel Shop Customer
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