Hemel Hempstead, United Kingdom
Two Waters Rd
$$
+441442251212
N/A
A great experience with Evans Halshaw Hemel Hempstead! Sam couldn’t be more helpful and went above and beyond to help arrange a new car for us! He was extremely friendly and made the whole process easy for us! Baring in mind the whole transaction took place over the phone, he answered all of our questions quickly and efficiently! A great employee to have with your company!
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Very poor level of service experienced. I put down a deposit a week prior to viewing the car hoping to close the deal. On the day, the salesman that dealt with me on the phone was off sick. His colleague took over, and although being friendly, he had poor knowledge of the car features, specs, warranty etc. I basically had to talk him through them. The deal fell through when i brought up 11 noticeable scratches and marks on the vehicle after the test drive, which were not advertised on their ad. I explained to their manager Richard, that i could not accept his offer of having paint work done which could take several days (it should have been done before my arrival). I have instead requested the price to be fairly brought down, which I had found to be a good deal for both parties as it diminishes the car value. The manager (Richard) declined and walked off. While waiting for my deposit to be refunded, he showed me what he claimed to be a \similar\ offer from a different dealer,with the same mileage but costing more. However, he failed to notice that the offer he showed me was for a higher category, which includes extra features such as parking sensors, automatic mirrors and allow wheels: of course it would be more expensive then the car I was willing to buy today. I thought it best to take my money elsewhere due to the arrogance and lack of respect coming from that individual. My advice, stay away from this dealer!
Excellent service would definitely recommend. Had my mot and service done very pleased
Vauxhall dealership is neat and clean, the staff were friendly and efficient in dealing with my queries. I was informed of the progress of my service which had been completed quicker than expected. Overall a great service all round!
I sold my car to Evans Halshaw, they were very professional and the money came through as expected on the third working day. Great people.
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