Hemel Hempstead, United Kingdom
Vauxhall Rd
N/A
+441442247247
The famous Respected Gentleman did a few three-way calls with these folks and insisted he did not call them.
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Called 5 Hemel car services before this one… and finally an experience which couldn’t have been better... recommended company. I booked a last minute taxi remotely for a friend and our small dog. Millennium 24/7 sent a Dog Friendly taxi service picking-up from Hemel Hampstead station dropping at Chesham. The controller was helpful finding an appropriate driver. As the train was late I kept them updated with later arrival times, and the second controller replied “no problem” each time. He was equally reassuring when the passenger couldn’t find the car, but there was no need for panic as a people carrier pulled straight in with a nice driver who was happy to transport them! Finding Dog Friendly taxi services is surprisingly difficult so companies supportive of this requirement are treasures. Will definitely use Millenium 24/7 again.
I just wanted a taxi and they said to me “5 minutes “. I called them back after 20 minutes:” My car is still not here “. They said wait 5 more minutes...I waited 10 more...this company is a total waste of time
Terrible customer service. This is the conversation I had when I first called: Me: 'Good morning, how soon could I get a taxi from Glenview -' Before I had a chance to complete my road name, he interrupted loudly, 'Well that depends where you are!' Me: 'Oh, I was saying that I live at-' Him: 'Ma'am are you even listening? WHAT'S YOUR ADDRESS?' When he finally decided to listen to me, I gave him my address and asked him how long it would be. He was angry and seemed reluctant to tell me, saying that the taxi driver would call me when they arrive. The taxi did arrive promptly so I'll give them credit for that, but the driver honked his horn loudly rather than calling as promised. The car smelt strongly of cigarettes. So that was the first and last time I'll use this company.
I have been using this company now for several months. I have to disagree with the comments made (although they were posted a long time ago) The operators have always been very helpful, i have had my taxis on time and they have been very well presented. I have a severely disabled son and they always help him to the car and back to the house again. I would recommened this company to everyone! EditDelete
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