N a C D Ltd

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Hemel Hempstead, United Kingdom

nacd.co.uk
Security system supplier

N a C D Ltd Reviews | Rating 3.4 out of 5 stars (5 reviews)

N a C D Ltd is located in Hemel Hempstead, United Kingdom on 8, Heron Business Park, Eastman Way. N a C D Ltd is rated 3.4 out of 5 in the category security system supplier in United Kingdom.

Address

8, Heron Business Park, Eastman Way

Phone

+44 1442211848

Accessibility

Wheelchair-accessible entrance

Open hours

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Puja Patel

We have one of these systems installed in our building. It's horribly unreliable, and at the moment it's faulty meaning we are missing deliveries etc. I asked our management company to contact them to arrange for a repair. Received a call from NACD to tell me they needed to call me to arrange to send someone out (why bother phoning unless you want to arrange anything?!). After a week of not hearing anything, I phoned and they said they had no record of any jobs at my address. Then today I received a text telling me that I needed to call THEM to arrange for someone to come out. Really shoddy and poorly coordinated customer service on top of a bad product.

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Janice Doculara

Our building uses this security system. The street level keypad has not been working since yesterday after an agent came to \fix\ it. It was reported to NACD yesterday and no one came back to fix it despite the issue being reported by the block management company. None of the residents/tenants in our building can leave as they are unable to get back into the building.

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Joe Barratt

This system operates on my building and it has barely worked in the year that i've been here. It will either not ring at all, go through the phonecall instead of the app, or not show picture/sound when the app does work. Really bad system, really hope they're removed from the building. Just as an update... I contacted NaCD ltd over their website as suggested below and explained this issue. To this date I have had no response.

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Atakan Ozturk

We are using this company's doorbell systems on our building. Once a visitor dials the door number, it is supposed to ring the resident's phone. It fails every couple of weeks and requires NACD's observation to fix it. Very unreliable - especially given the simple and basic requirement of ringing the door. Many people are missing their deliveries just because of this.

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Talia Collis

Best customer service!

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