Hemel Hempstead, United Kingdom
7 The Denes
N/A
+44 7802365810
Very friendly and very clean all ways helpful
like
Lovely clean launderette and great helpful staff
Nice big shop friendly staff
Back up and running with hand wash at the door
Quality of dry cleaning is very poor. Suit came back with far more creases than when i dropped it off. Looks like it was done by a complete amateur. Needless to say I won't be using Town Tub ever again.
Great deal on shirts 5 for 5.
Firstly, the woman at the desk had a go at me within minutes of arrival because I was loading a machine that took new 1 coins (the rest are STILL only accepting old coins) and she didn’t have enough new coins to exchange for me (I actually knew what I was doing, shock horror, and had she bothered to speak to me like a human she’d have found that out). A kindly woman (unless she’s in cahoots with the crazy desk woman) then started my machine for me before I’d put the required settings in which meant I was now due for a 1hr cycle, not 30minutes. This prompted more abuse from the woman ‘in charge’ because “YOU DO KNOW WE SHUT AT 19:30?!” Even though their site says 20:30. But oh no, we paying customers must leave before 19:30 so her power-trip Polly over here can clean. And I’m apparently “lucky we’re open at all this evening, I have to get back to Luton you know”. This was at 18:30 of an evening, with me thinking I had almost 2 hours to get my washing and drying done. I have previously used this laundrette on a Saturday morning with no issues at all, but this experience is unacceptable and had I not already had my clothes in a 1hr cycle hostage situation would have told her where to stick her old 1 coins. Very disappointing. Machines work well though. Hence the 2*. Otherwise we’re talking minus stars in my opinion.
Amazing time had by all. We especially liked the tumble dryer choice.
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