Spring, United States
6460 Farm to Market 2920
N/A
+1 8324646944
Robert of Heritage Painting & Contracting, of Spring, TX, gave us quotes for different remodeling work at our home totaling over 37K. He explained the quote would be updated in advance for any changes. He never provided an updated quote and didn't provide the requested contract. The project was for labor only on interior work in rooms throughout the home. We made our first complaints after some of the initial work. Robert assured us that more qualified people would be brought in to correct issues and the remaining work would be better quality. He did not explain that he intended to bill us for the rework or charger more for the more qualified people - he just ignored the quoted price while assuring us all would be taken care of to our satisfaction. At the point we had paid Heritage approximately 30K with no end in sight, we asked how the remainder of the project could be finished close to the quoted amount. He assured us that we might go over by about 3K. We requested details of invoices and determined that we had been overcharged on much of the work, including paying multiple times for the same work. We paid 38K although the work was only about 70% completed. We ended the relationship as we had no confidence the job would be completed correctly or honestly. Now we're looking at thousands of dollars in repair and rework, plus the work he never started. As a contractor, he did very little oversight of the people doing the work. He mentioned that he wasn't surprised at some of the issues. He felt that my wife and I should have been supervising all of the work. We're wondering what he expected his role as contractor to be. We advise everyone to pass on Robert's services.
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This job was sound. Robert and his workers worked very well with me even though I'm picky. He was patient with me yet hassle-free and timely on the job. His workers were polite and well mannered. The cost was very reasonable and he actually saved me money by explaining to me that a few things I thought needed repair actually didn't. That I had been fibbed to by other professionals who had given me an estimate. His professionalism and honesty speak for themselves. I recommend this company for any Contracting or roofing need. I LOVE my remodeled home!
The ceiling of my porch needed to have some sheet rock replaced and the entire ceiling needed to be floated and repainted. Robert and his crew did an excellent job and were careful to keep the area clean and neat. I was completely satisfied with the work done and will definitely be calling on Heritage again for future work.
Robert came to my house to replace the rotting wood near my garage. He was very knowledgeable and also inspected my roof, and the rest of the house for damage. He was easy to work with and helped me understand what needed to be done to improve the condition of my home. I would recommend him for any type of painting and interior/exterior work.
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