Hertford, United Kingdom
22 Caxton Hill
N/A
+44800800227
Fantastic customer service here - rented a few cars here and always amazingly efficient, never taken more than a few minutes picking up or dropping off. The staff are excellent, quick, helpful and efficient. Exactly what you want.
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assistant was very acknowledge and helpful. Very nice people, good professionals. I was served fast and to my satisfaction. I already recommended them to my friends. I will use it again in future. I could not be happier with them.
I've been hiring from Enterprise in Hertford for 7 years and there's always a friendly service from the staff there. They're good at accommodating short notice rentals, their signature 'we'll pick you up' is handy; they'll also help by dropping you off if they've time and even let me leave my motorcycle in their garage while I have a car. Really good.
Van fine. Service polite and effective. Price good.
5 min walk from a local, London linked train station. Staff are very friendly and helpful, good selection of quality cars. Highly recommended!
Good service, but you may not always get the car you want, and that's probably due to high demand.
Quick and easy to use, but not very impressed with their policy on damage. We had a stone chip on the windscreen, they demanded 500 right away and we may get some of it back if the repair costs less but they just don't know. Such uncertainty and cost for a routine accident which we all know takes an hour to fix and only costs 50 IF it isn't covered on their own insurance. Poor service.
To absolutely avoid! Non-existent customer consideration, Personnel unprepared, Office manager unprofessional, rude and even lied about his commitments. IT systems very old and often not working, only payment accepted is credit card (it doesn't matter if you are already a customer or if it is stated differently). one of the worst car rental office I've seen worldwide, i won't return with them anymore.
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