Hexham, United Kingdom
43 Gilesgate
N/A
+44 1434600100
DeliveryIn-store shopping
Wheelchair-accessible car park
Purchased new lino for our kitchen from karpet mills in Hexham. The floor needed levelled prior to fitting so karpet mills organised for ply to be put down. The fitter put a screw through a water pipe which wasnt noticed until a week or so later when the lino started to lift. This has caused substantial damage to our kitchen floor, the whole kitchen will likely have to come out to replace the floor and pipework. We reported this to the branch manager and were told in no uncertain terms that they would not be entertaining this as it was somehow our fault as we didnt explain to the fitter there was pipes there. Kitchenpipework. They are the most unprofessional, rude and uncaring company we have ever had the displeasure of dealing with and i would avoid at all costs. They will happily take your money and then leave you in limbo.
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Well stocked. Helpful staff.
Good local flooring centre with a wide range of materials; carpet, vinyl and wood covering all budgets. Good service.
Fabulous shop with lots of choice. More importantly the service is second to none. Walter was incredible. The carpet fitters were also exceptional. We had the conservatory and the kitchen floor done so it could have been very difficult but nothing was to Much trouble and we are very pleased with the results.
Great staff. Huge selection of products.
This is an exceptional Carpet Retailer! My wife and I were provided with a superb, very personable and professional service when we bought carpet and underlay today. Very impressed with the manner in which we were dealt with. We thoroughly recommend this Store to anyone looking for carpet or laminate flooring.
All karpet mill stores stock a wide range of floor coverings to a high quality and service to suit.brill
Great service.
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