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Best Buy

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Hialeah, United States

stores.bestbuy.com
Electronics store· Appliance store· Home theater store· Video game store· Computer store· Music store· Video store

Best Buy Reviews | Rating 4.4 out of 5 stars (8 reviews)

Best Buy is located in Hialeah, United States on 4001 W 20th Ave. Best Buy is rated 4.4 out of 5 in the category electronics store in United States.

Address

4001 W 20th Ave

Price range

$$

Phone

+1 3058190722

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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K

Ken DV

I ordered items online and confirmed if the payment had been processed successfully. They assured me that it was but then canceled the order with absolutely no explanation. I traveled to the usa to pick up these items. Best Buy really screwed me over...

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David Shempert

Very poor customer service and experience. Had to wait 15 minutes for assistance after having to go back to the front of the store just to tell them I needed assistance only to be told they don't have items in stock, don't carry something, can't service T-Mobile accounts although they have TMobile signage. Also they send employees from different departments to assist which have no idea what they are doing. The guy was nice but he was so clueless on everything. Literally every question I don't know so more time wasted and I appreciate being able to find out but it shouldn't take me wasting 30 minutes of time to leave empty handed. You all need to take a reality check of your processes before it's too late and Best Buy is another relic of the past.

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Ernesto Paul Fernandez Diaz

Its always a pleasure to go to Best Buy. I feel very well take of. NEVER have had a single problem returning an item....The staff is super nice.

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Private Name

To ask a question you have to be placed on a list and wait a few minutes in order to get the wrong answer. I specifically went knowing what I needed and their experts and manager both said it was impossible to do what I wanted to do even though I had consulted with someone prior and they specifically advised me what I needed to buy to get the results I needed. I left without the items because they convinced me that it was impossible to accomplish what I needed with their product. My spouse later googled the issue I was having and what I needed in order to resolve and again in several YouTube videos it stated that I need the equipment I specifically went to buy. Best Buy needs to better train their employees as they may be missing out on future sales.

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Juan Perdomo

The worse experience you can get. My refrigerator breaks down and we bought one from Best Buy in January 25 and the earliest delivery date was for 28 of January and we wait and they didn’t show up. I call them on the 29 and reschedule for February the second and they didn’t show up again and I have to call them again and they only said that they have to reschedule again. This is unveiled this is the worst service ever.

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dennis fitzgerald

Nice and clean inside. Stocked up and good sales. Also not a million people inside with the whole social distancing thing going on. Had to wait for a few minutes to get in but once inside wow.... the perfect shopping experience! Now I am ready for the world to get back to the old normal but it was nice to go in, get what you need and not wait for anything. But go first thing when they open so you don't wait to long outside.

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loui g

Dont buy from here. Amazon is way better. They promise me 3 day now its for next month. Delay order. Is only a little thing i thought they had it in store but no they made it a big deal. Im never shopping here again. Thanks for nothing best buy..

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Eddie Gonzalez

Everyone is Very friendly and very helpful and informative.

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