Hialeah, United States
1675 W 49th St
$$
+13058196210
N/A
I love this store, the brand, the company. But this actual store was horrible!! The clothes were all over the floor. The accessory area was untouchable in the sense you couldnt pick a necklace. They were all tangled up together. The shoes were all over the floor. The girl behind the register stayed there doing nothing. She was not ringing up anyone. The only one that was helpful at all was the girl taking care of the fitting rooms. She helped me find different sizes in the items I picked out. Which I appreciate it very much since I'm in between sizes. My rating is based on the store itself and the one employee behind the register.
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I just had the most horrible experience at Westland mall. When I walked in I realized all the dresses were 15 dollars! So when I went to go purchase the dress cashier said oh no this dress is full price and I said why ?! All the dresses are 15 she said it’s only for the “regular” size dresses. NOT PLUS SIZE. I told her excuse me ? Let me see the manager because that’s ridiculous!!! Even the plus size side had the sign. She said sorry there’s nothing we could do. I’m not one to complain but I’m never experienced such discrimination in my life. I called Charlotte Russe and hey specifically said it’s all dresses. Even plus size !!!
I came all the way from Trinidad and Tobago on a mini vacation and nothing gives me more pleasure in sharing my experience with the two ladies Zurima and Senyah who made my shopping for ladies so much easier. They picked clothing, tried on clothing and made sure that i got their store discount which i indeed took advantage of..To you ladies i say keep up the excellent service and i definitely will be back...
Great cloths like all the Charlotte Russe stores but I would have to say that sometimes the customer service can be so pushy. They stare a lot and with my experience, they make me feel like I shouldn't be in their store. The manager doesn't even bother to look at me in the eye or smile even. I love Charlotte Russe and I could basically go there all the time(which I do) but this store in particular should really upgrade on Customer Service. I even applied to this store , and what I saw and heard during the interview is not portrayed on their behavior at all. I wish I had another Charlotte Russe close to were I live but I guess that for now I'm going to have to stand feeling uncomfortable in that store. In my part the best I could do while I try to shop at my favorite story is "smile and nod".
I bought a pair of pants there once, there are lots of out-wear clothing which are really nice
I have only been to Charlotte Russe once and am not really familiar with the store. But, from my experience, i can say that the employees were really professional and eager to aid me. I can also state that I will be visiting Charlotte Russe more often.
I love to buy occasionally here, since they clothing is good quality and the prices are reasonable. They usually have good quality stocking and accessories, which can be greatly appreciated!
Hi Jamie I just wanted to give 2 stars for my opinion because its like my first time. Its an store here but 15 miles from where I live Iam so forever happy
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