Hialeah, United States
3695 W 4th Ave
N/A
+17865362767
Very unprofessional experience from Dr. Regina Saenz. I feel completely misled by the good reviews here. Rushed from the beginning, no explanation of what would be happening and questionable equipment. No regard for pain, was obviously annoyed that I complained of pain, told me to handle it and immediately kept working on the other side--which was unrelated to why I went, and she kept injecting with anesthesia and in the end could not remove the tooth on the other side that I didn't ask her to fix! Had to ask her to stop adding anesthesia because my hands were shaking and heart rate was up. I left with pain I didn't have before and she left with no explanation of medicines I should take or even to review what she did. Heard another patient screaming in other room. Do not recommend, would put zero stars if possible. I will be reporting this experience to my insurance as no one should go through this.
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This Dentist and staff gets infinite stars from me the service and care here is as professional as it gets. I’m quadriplegic and bound to a wheelchair and the ladies here made me comfortable and got the job done working with my disability. I had my four wisdom teeth extracted while only being on local anesthesia (not going under) and it was no trouble at all in fact it was a bit fascinating to experience the ladies at work. If you’re looking for an Oral surgeon Dr. Saenz and her staff should top your list. P.S. I’ll be sending flowers for the office Well regards, Feton
I am very pleased with the staff and especially Dr. Regina H Saenz she did a spectacular job. I would recommend her office to everyone and they have a very clean facility.
Just went to get two extractions today, after having a history of dry socket and traumatizing events happening to me at dentists offices. Regina and her staff was the best experience by far! Brand new location and beautifully chosen. Maria was assisting during the procedure and they both walked me through what to expect before, during, and after, multiple times, which is good for those of us who really aren’t professionals. I have to comment on how well they worked as a team. What I expected to be something out of a horror film, they made quick, painless and a relief especially with Maria’s calming presence during the procedure. Thank you so much for alleviating my fears, I have absolute trust in Regina and her staffs professionalism and experience. One last thing to add, is the old location. It was definitely small, so the change was needed. That resulted in a crowded space. But there was a crowd for a reason and it is because they are great at what they do.
I called for an appointment for a consultant on a referral for surgery Dr Regina Saenz took above herself to submit a request for approval from my insurance company for surgery remind you I never been seen in her office Now I won’t go to her at all Not to mention this was my second bad encounter with her my first visit I went to her office for surgery they had my name wrong and the chart wasn’t mind I immediately left , I also had a friend later went to her supposed to have been given gas for the pain but she still felt the pain , she told the doctor and the doctor got upset and the pain was so bad my friend got half way though and left with a tooth pulled half way out of the roots Stay away from this doctor
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