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Highland Pointe Apartments

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Huntsville, United States

myhighlandpointe.com
Apartment rental agencyApartment buildingApartment complexFurnished apartment building· Apartment rental agency· Apartment building· Apartment complex· Furnished apartment building

Highland Pointe Apartments Reviews | Rating 2.7 out of 5 stars (4 reviews)

Highland Pointe Apartments is located in Huntsville, United States on 196 Jeff Rd NW. Highland Pointe Apartments is rated 2.7 out of 5 in the category apartment rental agencyapartment buildingapartment complexfurnished apartment building in United States.

Address

196 Jeff Rd NW

Phone

+1 2564899898

Accessibility

Wheelchair-accessible entrance

Open hours

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Stephanie Casey

I just moved in a this month and was a little skeptical due to some of the comments and negative reviews. I also did not have the opportunity to tour the apartment before moving in due to COVID. But I followed my gut and I was not disappointed. 1. The process was very easy and Rebecca was amazing from start to finish. Everything they told me was accurate. I completed the lease through the portal, provided all of my documentation and was ready to go on moving day. On the day of my move, I called Rebecca to let her know I was on my way, she explained everything I would need and the process was complete. 2. When I walked into the apartment after I received my keys, I was very happy with my decision. There was new carpet, the layout out was just perfect for what I needed. The apartment is very spacious and I love it. There are no issues with the apartment and the only issue that had to be fixed is tightening the hose on the washing machine. That was done very quickly. 3. The area is very quiet. There is not a lot of noise and I can't hear anything from my neighbors. It's almost too quiet. 4. The grounds are well maintained. My gran-daughter loves walking over to the lake to see the ducks. The playground is not open due to COVID, but I am hoping it re-opens soon. 5. The location is perfect. There is a fire station next door which I like. I am walking distance to grocery shopping, restaurants and a few night activities. There are parks very close by with nice walking trails. So I am giving Highland Pointe 5 stars. I have nothing negative to say about the complex.

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D. Schmachtenberger

I have been antiquated with this complex for decades on a daily basis..... Unfortunately I would not recommend this complex. In the previous years it was a glowing and friendly place. However the last few years has taken a turn for the worst and after 3 years of unappreciated service and abuse from the current management, I am compelled to warn you of the continuous turmoil that is a daily problem at 196 Jeff Rd. There is currently in the works a petition by tenants to remove the current manager. There are better places near by, so check them out! You should feel welcome where ever you call home, you should feel appreciated wherever you spend and your time and money. Dont let it fall on shallow ground here at 196 Jeff Rd.

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Shantelle Lubin

Kim was great when I lived here. Very polite. Serena was very rude and charged me for multiple things during move out. Serena does not need to work in customer service!

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Gear Head

Speaking of professionalism, How unprofessional to try and make a reviewer look irrelevant by claiming you can't find him/her in your system. Great response!

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