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Hill Country Honda

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San Antonio, United States

hillcountryhonda.com
Honda dealerCar accessories storeCar dealerCar finance and loan companyCar leasing serviceTruck dealerUsed car dealerUsed truck dealer· Honda dealer· Car accessories store· Car dealer· Car finance and loan company· Car leasing service· Oil change service· Truck dealer· Used car dealer· Used truck dealer

Hill Country Honda Reviews | Rating 4.4 out of 5 stars (5 reviews)

Hill Country Honda is located in San Antonio, United States on 7338 W Loop 1604 N. Hill Country Honda is rated 4.4 out of 5 in the category honda dealercar accessories storecar dealercar finance and loan companycar leasing servicetruck dealerused car dealerused truck dealer in United States.

Address

7338 W Loop 1604 N

Phone

+1 2104575500

Service options

In-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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Susan Wu

Wow! What amazing service I received from Courtney and John! My car overheated on the way to Honda yesterday. I called Courtney and she explained their night drop procedure to me because they were closing. I had my car towed to Honda. She called me first thing in the morning to let me know they found my car and they would begin the repairs. She kept me updated throughout the entire process. She also sent me pictures of the damages and explained what needed to be repaired. When I arrived I was able to speak to John the Master Mechanic that serviced my car. John was very thorough in explaining his findings to me. Thank you John for finding the issue and repairing it! I am so appreciative to find a nice dealership when I was just here visiting my best friend for her birthday. Thanks for your care and concern. Courtney and John for the WIN! I will definitely recommend this dealership to my friends that live in San Antonio! Thank you so much!

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S O

Do not buy a used vehicle from this dealership! My husband purchased a used car for me from here less than 3 months ago. It was advertised to be in good condition and only had about 55k miles. Come to find out it’s actually in very bad condition and cost me two thousand dollars to repair out of pocket at another dealership that knows what they are doing. I haven’t even had the chance to enjoy my vehicle because it’s only been 3 months and had been in their service department 6 times during those 3 months. Now that I am trying to speak to a manager about what is going on and how I feel they needed to make this right considering I’m not made of money, we’re currently in a global pandemic costing many people their jobs and we were blatantly sold a lemon vehicle! We are given the run around and ignored! Take this as a lesson to always have the vehicle inspected before buying even though you think your purchasing a vehicle from what is supposed to be a reputable dealership. I probably would’ve been better off buying a car from a corner lot with the experience I’ve had with Hill Country Honda

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The Lighthouse

I never received the survey for my experience and it's not in my Spam mail, but I had to do this review. Cody was so helpful and professional. As we are still in the Covid epidemic, I was not driving my car too much so my battery ended up dying. There was a lot I had going on that day and trying to figure it all out in addition to my daily norms seemed overwhelming. However, after speaking to Cody and coming up with the best plan for getting my car there, I felt a lot better. Cody kept me informed on all that was going on with my car, he pinpointed the problems and listened to all my concerns. The best thing of all was Cody was really kind and I felt as if I was talking to a friend who really wanted to make sure I was taken care of. This is so rare these days. I didn't feel rushed even when I may have rambled on about my concerns, he just listened. The next day, he arranged to have me picked up so I can get my vehicle. He even patiently walked me through how to keep my auto lights on my vehicle when I thought they were not working. This lets me know it wasn't about getting my money and getting me out of there. Overall, I would say the customer service here, has met all my needs so far. I used to travel further out to another dealership and I admit I was skeptical about coming to Hill Country simply because it's hard to find great customer service and I am one to bypass closer establishments and travel a greater distance for that. I refuse to make a rude man richer. Thankfully, Cody has given me reason to keep returning here which is a shorter distance for me as well. I encourage who reads this that is in charge at Hill Country that it's so important to treat your employees well, it reflects in their service to us. Every customer you miss or who takes their business elsewhere creates a hole in your pockets. I get the impression you all are doing right by your staff because of the great experience I had there. Thanks again Cody! Stay safe everyone! :)

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Luis Nino

Absolutely great experience! They really went above and beyond for me. They made my buying experience as seamless as possible. I highly recommend buying from here! Ask for Jose Batista, he will get you taken care of! Love my new 2020 Honda BTW!

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Ferdinandus Schouten

I had a wonderful buying experience at Hill Country Honda. My salesman, Jose Batista was super knowledgeable, worked out a great deal I was happy with, and got me the Honda Odyssey I was looking for, for myself and my family. Thank you Jose and Hill Country Honda.

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