Hillerød, Denmark
Lyngevej 16A, Nørre Herlev
N/A
+4570267620
bought a product, shipping was delayed 1 month, then was delayed 6 months. wasted a month of our time
like
Shed is very bad, Through away for rubbish Not recommend
Hi,first it has wrong information about delivering.It was written on my invoice,that my item should be delivered in 3-4 working days.First box came after 3 weeks.Another box was lost and came even later.It was in terrible state,broken with some parts missing.After i sent claim,missing parts came in another 2 weeks.The phone number of delivering company,that was given to me,didnt answer.No assembly instructions came with the product,no quantity of items in my invoice,or on,or in the box.The product(polytunel greenhouse) is purely made.It's already ripping in places.While i was waiting for my greenhouse,the plants i bought,started to perish.The customer service i contacted,was teaching me how i can be so impatient in this time.Strongly not recommend this company,by no means,by any circumstances. p.s.paid for this realy bad experience almost 240
Good product, unbelievably bad customer and after sales service, website advises delivery time of 4 days which you pay a premium for, the delivery doesn't happen in that time frame and then small print is referred to rather than any sort of support or decent customer service OR apology. Incredibly inept email response and phone support essentially saying nothing can be done. I've never purchased or sold to a company whom has such a complete lack of support or empathy for a customer whom placed a significant order. Currently pursuing advice re distance selling act and mis-selling of product. Really unhelpful, unsatisfying waste of time with regards to any contact with this company, they don't record calls so are able to lie concerning claims made on the phone. Just terrible hence 1 star review.
Brilliant service.... Ordered a 10m x 4 m PVC marquee and flooring arrived quickly. The marquee is fantastic quality easy to assemble and erect. All our guests loved it and has been used regularly for summer, new year and birthday parties. Would highly recommend Dancover to anybody.
I first purchased a Dancover gazebo after my first granddaughter was born two years ago, My sons house is very small and my daughter in law did not want to hold a christening party for that reason, I live in Ireland where we can have all of the seasons in the one day. They were surprised and delighted with it, they could not believe the superior quality of the cover and frame, How easy it was to assemble and how sturdy it is when assembled. Friends and family could not get over how good it looked and how strong it was, (Ireland gets windy), in fact one party member was so impressed he has also purchased one. My family members get great use out of mine, I cant sing the praises of Dancover gazebo and products enough. Brid XXX
I've purchased quite a number of partytents from Dancover through the years and have always been very happy about the quality and fast delivery.
We love their event flooring and their customer service is great too! Really helpful company with great offers. Would highly recommend.
Deli
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