Burbage Custom Windows

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Hinckley, United Kingdom

burbagecustomwindows.co.uk
Double glazing installer· Retail

Burbage Custom Windows Reviews | Rating 4.1 out of 5 stars (5 reviews)

Burbage Custom Windows is located in Hinckley, United Kingdom on Maple Dr. Burbage Custom Windows is rated 4.1 out of 5 in the category double glazing installer in United Kingdom.

Address

Maple Dr

Phone

+44 1455631212

Open hours

...
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C

Colin Holroyd

First the good point, I had fitted french doors with an opening window each side, the products look very smart and modern and operate very smoothly and I am very pleased with how they look, now the bad bits, first they were measured well under size so a guaranteed fit and packers and foam used to make up the difference. New internal cills were fitted which are ok except there was a 25mm visible section of the external cill upstand poking above the top of the internal cills, I lived with it for a week then took off the cills and re bedded them so I no longer can see any of the upstand from inside, I asked the fitters how they were going to make good the plaster work around the windows to which they said “ with 45mm plastic trim” again I didn’t want this I wanted a plaster finish right up to the frame this wasn’t a option so I agreed to do this repair myself, when the old internal cills were removed they knocked a 4” section of plaster dado rail off the wall when I asked if they had kept it they said no it has gone in the rubbish so another job I had inherited. I can see daylight through the bottom of one of the frame extenders which will need filling as water will easily get through to the inside. When the glass was fitted 3 of the units had the toughened logo in the same place and the 4th was completely opposite but when asked the fitter did take out and turn the unit to match the other 3, overall the products are good but the measuring and fitting are terrible,, I will not be using this company again that’s for sure.

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Jason Stray

Strange review this one , Did email BCW but had no reply ! You don't know what you ve got until you undo what you have had . Had these windows fitted 20 yrs ago and tobe fair they have been okay . Recently had them replaced and its at this point I found out about the shabby instillation . I ll start with the front door 10/15 mm gap around the edge covered over with trim , and no insulation in gap , above the door 30/40 mm gap trimmed either side no insulation in the gap . Small window , not drilled or fixed in at all , just siliconed in place . Front bay window ,where the sill is cut into the brickwork , the protective film had been stripped from the frames and been shoved in the whole to pack out the mortar required to finish the job .Photos attached .

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Chris Ling

Great service thanks Paul C Its not until you need to ask for a fix to a problem 6years after the conservatory was built that you see the strength of the 10 year guarantee. You wouldn't get the level of service from a national company.

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peter spuddy 123

Very busy company all ways helpful, was loading and delivering cages for recycling there waste. Lad on the folklif senable and safe.

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Tom Dorman-Matthews

Best place around for Windows and Doors (conservatories etc) uPVC or Aluminium. Half the price of any of the 'Big Players', and higher thermally rated windows. Great service, zero pressure sales guy, so friendly.