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Croner Taxwise

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Hinckley, United Kingdom

cronertaxwise.com
Insurance company· Money & Insurance· Insurance· Insurance Agency

Croner Taxwise Reviews | Rating 4.1 out of 5 stars (7 reviews)

Croner Taxwise is located in Hinckley, United Kingdom on Croner House, Wheatfield Way. Croner Taxwise is rated 4.1 out of 5 in the category insurance company in United Kingdom. Croner Taxwise has a history of working with Accountancy Practices going back over 25 years.\n\nWe have grown over the years but our core value of outstanding friendly customer service remains at the centre of everything we do.\n\nToday our services reach far beyond Tax Investigation Insurance as the demands from our Accountancy clients has extended to consultancy support, training, seminars, technical resource and wider business support. In fact, we see our role as being your partner to help you grow and develop your practice and extend the engagement you have with your clients.\n\nWe would be delighted to meet with you to understand the challenges within your firm and discuss how we can work with you.\n\nCroner Taxwise Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number 304970),Croner Taxwise has a history of working with Accountancy Practices going back over 25 years. We have grown over the years but our core value of outstanding friendly customer service remains at the centre of everything we do. Today our services reach far beyond Tax Investigation Insurance as the demands from our Accountancy clients has extended to consultancy support, training, seminars, technical resource and wider business support. In fact, we see our role as being your partner to help you grow and develop your practice and extend the engagement you have with your clients. We would be delighted to meet with you to understand the challenges within your firm and discuss how we can work with you. Croner Taxwise Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number 304970)

Address

Croner House, Wheatfield Way

Phone

+44 8448922473

Accessibility

Wheelchair-accessible entrance

Open hours

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Joseph Massie

Providing a terrible customer experience from start to finish, Croner claim to specialise in tax consultancy, but actually specialise in a complete and utter lack of customer service. The simplest of tasks take multiple attempts, weeks to complete, and are riddled with errors. Unfortunately there seems to be company mindset which fails to recognise the fact their customers are actually human, and instead focuses on following systems over service. I wish I could find one redeeming quality of working with Croner Taxwise, but frankly it is impossible to do so. Avoid at all costs.

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Helen Charlton-Wright

For 2 years and up until March 2020, we had a Tax consultant who was helpful and tried to push our case against HMRC which has been ongoing since 2016. Now our Consultant has been furloughed we've heard nothing from him until a new Consultant came on board recently who just seems to want to wrap everything up or we pay them more money and is not listening to anything we have to say. Looks like yet again HMRC have won and we lose everything and have to sell our house to pay HMRC back. Upset isn't even near how we feel at the moment.

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Gareth Hughes

Croner Taxwise are a class outfit. My practice has been using them for 10 years. They offer a really good service at a good price, and have some really knowledgeable tax advisers on their support line.

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Joanne Kay

We're a small accountancy practice and have a practice wide tax investigation insurance policy with Croner that covers all of our clients. Included with this we get free use of the advice lines for tax, VAT, payroll, etc and we do make use of these occasionally, generally just to get confirmation that we're dealing with a situation correctly - the staff at Croner are really knowledgeable and really helpful. Our clients sometimes use the HR helpline to get advice on hiring/firing staff and employment law and they all report good experiences with the helplines too. All in all we're very happy with the service. It's simple, easy to use and good service. From our experience, clients do not appreciate being sold TII so to save ourselves some leg work and keep our clients happy we decided to absorb the cost ourselves instead of charging it out to clients. This seems to have gone down much better with our clients as they didn't like receiving letters from ourselves or Croner offering them TII.

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Nick Henshall

I have to say that Croner Taxwise are phenomenal, and have saved us considerable confusion, potential liability and money. I could not recommend them highly enough for their advisory services.

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Ellie Szunko

Excellent, professional service. The team have always responded very promptly to any queries and offered very clear and informative advice.

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Brian

Entered into a deal with our accountants where they obtained our data and sent us a letter in their name telling us they would invoice us for a policy we didn't ask for. Scandalous business practise.

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