Hitchin, United Kingdom
41 Hermitage Rd
N/A
+441462420277
Many thanks to Simon Andrew and Elliot for making the sale of our property easy. The team acted with professionalism and courtesy throughout. Would be very happy to recommend them to friends and family!
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Let's face it. Buying a house in Britain is a wretched experience. By the time we were interacting with the Mather Marshall Hitchin branch we were making our eighth offer on a home and were exhausted from having been gazumped, cancelled and dumped several times. Most of the estate agents who we had worked with during our saga were professional and friendly. Mather Marshall were no exception. The home that we bought through them needed a tonne of work and they made it easy to get architects and contractors over to view the property for quotes. Their communication was always swift and clear. Indeed, it was a rare moment for us to be wondering where we were at in the purchasing process. Andrew on their team requires a particularly warm thanks for his extensive support and kindness through the process. With all that said, it is important to point out that Mather Marshall put pressure on us to offer more money for the house than we wanted. Worn out from our year of searching, we made the higher offer and got the house but I'd be lying if that pressure did not leave us feeling a little bit bitter. Pressure was also exerted when they communicated that the vendor wanted to complete before Christmas and this was simply out of the question for us and we successfully resisted. Yet, it is critically important to remember that we were not actually Mather Marshall's client and that these "negative" experiences were really the agency just doing what they are supposed to. Thus, they do not reflect in the 4/5 star score that we have given.
Good service. Always polite, always called back when we needed them to. The only reason it's not 5 stars is because the agents got my husband to take time out of his job to chase vendors, which we felt could have been done by the agents themselves. But on the whole we were happy with the service. Would recommend.
My first house purchase, and after hearing friends tell me it's the most stressful time of your life, I expected a lot of trouble along the way. But I'm really pleased to say it went very smoothly, I know a lot of that is down to the team at Mather Marshall. They always seemed to be one step ahead, in chasing solicitors, vendors, and making sure everything was in place. Would highly recommend.
Genuinely a great experience. I'm usually not a fan of estate agents, but Mather Marshall was incredibly helpful and proactive with my purchase. I would highly recommend.
Everyone here is really helpful and friendly. They sold our house quicker than any other agents!
Excellent service from Simon, Andrew and Carina - always pleasant and willing to help. Very efficient from start to completion and the best experience of Estate Agents to date.
very proactive and worked hard to get my property sold. Would recommend this estate agent.
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