Hoddesdon, United Kingdom
43 High St
N/A
+443457888444
I was in the bank at 2.30pm this afternoon and there were a few people in front of me. There was a gentleman at the only open till. A Male member of the staff then came from behind the counter and started shouting at all of the customers asking us what we were in there for and then went on to say that the till would be closing in 10mins. He then told the gentleman at the till he needed to hurry up. The gentleman said that he hadn't finished and apologised to the other customers including myself. We all told him not to worry and that he was fine. The member of staff was totally rude and his customer service left a lot to be desired. I was disgusted!
like
Tim the manager always so helpful and so patient to solve any client concern
This Natwest is the worse one ever. never enough staff, always a long queue. I went in to this branch wanting to order a new debut card for my daughter. she was with me. lady took me out of queue and said she could order a new one easy. 3 days later a new pin number shows up and no card! rang up head office to be told card wasn't ordered. now have to find time to go back in.this branch is not the corner from me. really not happy!! useless
Clare is the most helpful member of staff here, always happy, very helpful and knowledgable. Thank you.
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