Stoke-on-Trent, United Kingdom
870 Leek Rd
N/A
+441782272720
My experience buying a Mitsubishi L200 Barbarian, online, was simplicity itself. Scary but easy! I mean it’s not everyday you buy a vehicle online without even seeing it! Originally I contacted Holdcroft about an Outlander but ended up with an L200 Barbarian! The perfect vehicle for me! And exactly what I was originally looking for! Alex was extremely helpful and was able to answer all my questions. I would highly recommend Holdcroft Mitsubishi! I’m so pleased with my purchase.
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I genuinely couldn’t be happier with the service I received from Holdcroft Mitsubishi. I live 150 miles away and leased a brand new Atlantic Grey Outlander which they had in stock without ever visiting them in person. The staff I dealt with on the phone were fantastic, I’ve had BMWs, multiple big Jaguars, Volvo etc over the years and often found dealership staff treat you with contempt or as if they are doing you a favour by selling you a car, but Holdcroft bent over backwards to help (before and after they ‘closed’ the deal). Deliver totally awesome. I’m 150 miles from the Holdcroft Stoke on Trent, with other cars dealers have driven car here and if I’m honest it’s an anti climax to get a brand new car that’s been driven xxx miles and arrives with dirt and dead flies on it - but NOT with HOLDCROFT, my new car arrived on a branded truck driven by an extremely professional uniformed member of staff who really took his time making sure I was happy with the car (that had 4 miles on the clock and was immaculate). 10/10.
Fantastic garage very happy with the purchase of our Mirage Auto, Alex was brilliant very knowledgeable very helpful and completely no pressure on us to purchase car. The deal was one we was happy with and any worries or concerns we had were dealt with efficiently. Highly recommended and would definitely use again.
I have just purchased a Mercedes GLA from Holdcroft Mitsubishi and my experience has been up to the very highest standards from the start to finish. Can't thank Jamie enough, he has been very helpful and responsive to any enquiries I had. I would highly recommend, customer service is absolutely brilliant, thank you, you made it so easy and simple.
I am delighted to say a huge thank you to Alex. We have purchased our new Shogun Sport and its fantastic. We have had our old car for 11 years and it has never disappointed. Hence why we have had another!. The experience of purchasing a car during Lockdown has been nothing short of brilliant , helped by Alex who is so helpful, friendly and approachable. Alex you are just amazing. All details and process’s needed were carried out without fault. You have made this effortless for us. You are a credit to Holdcrofts. Thank you. Regards The Kellys.
Bought a Shogun Sport 2021 plate from Simon yesterday, wonderful service as always. We have been buying cars off Simon now, for years and he has always been nothing less than brilliant., always gives 100% service, and second to none and thanks to Jamie too for his help with the gap insurance
Alex was fantastic helping me to look for a new car. Thank you Alex for all your help the last few weeks.you didn’t give up looking for exactly what we wanted and even got a great deal too. Would definitely recommend you. I will be in touch again at some point. Thanks Alex you are an asset to the team.
Up to the point of sale I was happy with the service. I purchased what seems a good car, during a challenging time. However, after sales care has been disappointing to say the least. Ignoring emails and failing to resolve simple issues has made my overall experience negative.
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