Holt, United Kingdom
40 High St
N/A
+44 1263712302
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I have used this company a number of times and have always found the men helpful and quick to solve problems, which has been great. Actually, I’ve just spoken to a woman who was very unhelpful, didn’t listen & was quite obstructive. Shame! Phoned again & spoke to a man. As usual, he was very helpful. Thank you.
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Rang K and B after the battery died in our K and B alarm system after 15 years. They sorted it same day, gave good maintenance advice and were very friendly and knowledgable on the phone. Impressive, recommended.
I had 40 down-lighters upgraded to led’s operated mainly by single gang rocker switches with a few push-button dimmer controls (switches), the work done was acceptable but nothing special. After nearly a year some of the dimmer type switches started malfunctioning. When I telephoned King and Barnhams (unfortunately just after the installation was a year old) to talk about the problem I was immediately told that it was no longer their concern as the installation was more than a year old and that if I had a issue with the products installed (although they had recommended the products and I had questioned if the dimmer controls were suitable for the led’s) I could contact the manufacturers myself - a totally unacceptable response. Subsequently they called me back having been in touch with their suppliers and agreed to change the switches although labour costs apply. This is a better and more appropriate response and should have been avoided. There is a lot of competition out there - their customer service needs to improve.
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