Southampton, United Kingdom
11A London Rd
N/A
+44 2380632632
I do not generally leave reviews, but I am extremely angry and upset by how my daughter, who is a student trying to return to university, was treated during a phone call yesterday. I requested further information regarding paperwork as her guarantor. I understand that she was on the receiving end of verbal abuse, shouting and swearing, to the point where she had to cancel arrangements to rent a room through your agency and end the conversation. No, she was not trying to tell you how to do your job. She was asking questions politely about the paperwork. And she is absolutely owed an apology.
like
I have just come out of a tenancy with the home agency. I had a fantastic, easy experience from viewing the flat, to moving out and getting my entire deposit back, no questions asked. Would thoroughly recommend!
I have just moved out from the property that I rented via The Home Agency for almost 7 years. I couldn’t say a bad word about those guys. They were always very respectful of my space. They never bothered me with too many inspections (after they established that property was well looked after). If there was any issues, they would normally have someone come round withIn 24-48h, adjusting to my working hours too. Over the years they treated me well and haven’t done what many agencies do: increase the price every time they possibly can. Of course there was rent increase but I was there 7 years..I don’t think this was unreasonable. My deposit was returned without any delays. If you are a decent tenant, those guys would always be on your side. Thank you The Home Agency. Jo
My partner and I have recently moved out of a flat managed by the Home Agency and only have good things to say. We found Phil and the team very professional and responsive and when we needed a minor problem sorted we always got someone that day and the problem was swiftly dealt with. We cleaned the flat before we left and received our full deposit back a few days after moving out- which was a nice surprise because we have been ripped off by other agencies before! All in all a very positive experience and I would definitely rent with the Home Agency again.
Fantastic! Been with these guys for 4 years and always helpful and never an issue. Would always recommend
Deli
The best companies in the category 'Deli'