Waterloo, Canada
341 Marsland Dr Unit #1
N/A
+18005195753
After doing a lot of research online, I found Home Saunas Since 1974. Worked out nicely that they are in Ontario and I am in the Detroit suburbs so shipping was fast and efficient even though they had to cross the boarder. I ordered a 5x8 \Best\ kit, everything was perfectly labeled and shipped with no damage. Marg, Chris, and Paul were very good to work with. Only real issue that I ran into was the lack of detailed instructions at first. After a quick email, Chris forwarded a Word Document with lots of step by step pictures and instructions. Only suggestion is that something like this should have been included up front. Friends and family are amazed that this was a Do It Yourself kit and the quality. Highly recommend doing business with this company.
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I started this project in April 2017 and completed on Christmas day 2017 which was longer then expected and did have help from several friends. I did receive the book The Art of Sauna Building from Home Sauna Since 1974 which I followed and was very helpful in the process. Make sure your ceiling rafts go the right direction for the size of cedar being used. I did follow the book and had to drop the ceiling for the rafts to go opposite direction which was time consuming. Very important to know the exact size of the cedar kit. For example my sauna room is 7X9 and the dressing room is 5X9 and I assumed the ceiling would be 9 feet, however the kit came with 7 feet ceiling for the sauna area and 5 feet for the dressing room. The book shows it opposite for the building of the rafts and this was my first sauna, my mistake and it would have saved me time if I was a little more meticulous to detail. My main reason for a 5 star is the individual who answers the phone is the main bloodline of this company. She is Margaret Pugh and goes by the name Marg. Would not be the business of high standards without you in the center keeping the outstanding quality of rapport with customers. I do appreciate the time you have put into this project with all my questions and concerns, which has made this Sauna a wonderful addition to our home. Jack also helped with many technical questions which I appreciate the time to explain in detail issues pertaining to this project. Bottom line is an outstanding experience with this company as they went out of their way to make it happen! Thank you again Marg!!
Paul and the gang were so helpful in designing our sauna and coming through On time. They answered every question we had. We LOVE our the new addition to our lake house
What a great product you produce. Ordered the book first and after reading and planning where the Sauna would go ordered the package. The materials came packed extremely well and found no damage. The package was shipped over the Christmas holiday and I received it two days before New Years. Working alone and only limited hours a day I was able to complete the project in less than two weeks. Should add I am not a carpenter and have been retired for twelve years. My wife and I plan to try out the finished product tomorrow but we are both so pleased with our choice of product and Home Saunas Since 1974. P.S. My wife is Finish and says that this is the most professional sauna she has every seen.
We are located in a remote area with no access to sauna supplies. After some research we ordered a kit from Home Saunas. Amy was our rep. and did an excellent job helping with our plan and our order. The kit came complete and was easy to install. Everything works as it should, We would recommend Home Saunas as a one stop/shop for a do it yourself project.
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